Senior ITSM Delivery Lead | Help Desk Architect

Booz Allen Hamilton

Booz Allen Hamilton in Honolulu, Hawaii, is seeking a Senior ITSM Delivery Lead to architect, deploy, and operate complex help desk environments. This role requires interfacing with key stakeholders to ensure resilient data-centric delivery, as well as mentoring storage engineers. The ideal candidate should have over 8 years of experience in help desk management, comprehensive knowledge of identity systems, and experience with ticketing tools like ServiceNow or Jira. A secret clearance is mandatory for this position. #J-18808-Ljbffr Booz Allen Hamilton

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Vacancy posted 1 day ago

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