Medical Assistant - Plastic Surgery Practice

Job Description

Job Description

About the Swan Center for Plastic Surgery

Swan has been known for making Atlanta more beautiful for over 30 years. Our Board certified Atlanta plastic surgeons, Dr. Bauer, Dr. Fardo, and Dr. Catignani, have extensive training and aesthetic sensibility. They help their Atlanta cosmetic surgery patients achieve a natural, yet enhanced appearance. Since safety is as important as results, our operating facility is fully accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). Swan has a strong team who enjoy working together collaboratively and a true emphasis is placed on the patient experience, results, and safety. Swan has partnered with United Aesthetics Alliance (UAA), a growing private equity-backed plastic surgery and med spa platform with practices across the country. 

At United Aesthetics Alliance (UAA) , we are dedicated to empowering our medical professionals and staff at leading plastic surgery practices and med spas nationwide. We believe that when people feel confident in their own skin, they’re free to live with purpose. As a growing medical aesthetics company, we are building a best-in-class portfolio through exceptional partnerships, innovative services, and a culture rooted in excellence. UAA is a rapidly growing company acquiring plastic surgery and med spa practices across the country. Backed by private equity firm, Varsity Healthcare Partners, UAA is poised for successful positioning in the aesthetics market.

The Medical Assistant is responsible for providing exceptional clinical care while supporting physicians throughout the patient experience, from the initial consultation through post-operative recovery. This role requires strong clinical judgment, attention to detail, efficiency, and the ability to thrive in a fast-paced plastic surgery practice while delivering an outstanding patient experience.

Position Responsibilities:

Essential Responsibilities

·         Prepare patient rooms, ensuring they are clean, organized, fully stocked, and ready for patient care.

·         Welcome patients in a warm, professional manner, creating an environment where they feel comfortable, safe, valued, and prioritized throughout their visit.

·         Assist physicians during patient consultations, examinations, cosmetic injections, and in-office procedures.

·         Support physicians during aesthetic and surgical consultations by providing clinical education, reinforcing treatment recommendations, and answering patient questions.

·         Build rapport with patients and help guide them through the decision-making process for surgical procedures while maintaining a patient-centered approach.

·         Possess a thorough knowledge of the practice, available surgical and non-surgical procedures, and each physician's specialties and treatment philosophy.

·         Ability to confidently discuss treatment options, educate patients on procedures, and support practice growth through exceptional patient communication and relationship building.

·         Perform comprehensive pre-operative appointments, including obtaining vital signs, medical history, EKGs, phlebotomy, clinical photographs, and any required diagnostic testing.

·         Review surgical consents with patients, ensuring all documentation is complete and patient questions are addressed.

·         Provide thorough pre-operative and post-operative education, including medication instructions, activity restrictions, wound care, and recovery expectations.

·         Assist physicians with post-operative evaluations, wound care, dressing changes, suture removal, and follow-up visits.

·         Coordinate and manage medical clearances, laboratory testing, diagnostic studies, and other pre-surgical requirements.

·         Monitor outstanding medical clearances and diagnostic results to ensure patients are appropriately prepared for surgery.

·         Return patient phone calls and portal messages regarding clinical questions, providing education and appropriately triaging concerns to the physician when necessary.

·         Maintain accurate, timely, and detailed documentation within the electronic medical record.

·         Collaborate with physicians, surgical coordinators, and the clinical team to promote efficient patient flow and deliver exceptional patient care.

·         Demonstrate professionalism, compassion, discretion, and outstanding customer service while maintaining patient confidentiality and safety.

Additional Qualifications & Professional Expectations

·         Self-motivated, proactive, and able to work independently with minimal supervision.

·         Demonstrates initiative by anticipating the needs of physicians, patients, and the clinical team without requiring direct instruction.

·         Takes ownership of responsibilities and consistently completes assigned duties while identifying opportunities to improve workflow, efficiency, and the overall patient experience.

·         Maintains a high level of accountability, professionalism, and attention to detail in all aspects of patient care and daily operations.

·         Effectively prioritizes tasks, manages time efficiently, and adapts to changing clinical demands in a fast-paced environment.

·         Team-oriented with a positive attitude and willingness to assist wherever needed to ensure seamless clinic operations.

Requirements:

Education & Licensure
•    Active Certified Medical Assistant (CMA) license
•    Current BLS/CPR certification required 

Experience
•    1–3 years of clinical experience preferred 
•    Experience in plastic surgery, dermatology, aesthetics, or outpatient surgical settings strongly preferred 

Skills & Competencies
•    Strong clinical skills with attention to detail and patient safety 
•    Excellent interpersonal and communication skills 
•    Ability to thrive in a fast-paced, patient-focused environment 
•    Professional demeanor with a strong emphasis on discretion and confidentiality 
•    Proficiency with EMR systems and basic computer applications

United Aesthetics Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to any characteristic protected by applicable federal, state, or local law.