Automotive Store Manager
BIG O TIRES - Monteverde Group
Job Description
Job Description
Benefits:
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Oversee daily store operations, including sales, service, and administrative tasks
- Supervise and motivate staff to achieve performance targets and deliver excellent customer service
- Manage automotive repairs and services such as oil changes, brake repairs, transmissions, alignments, suspension, tire services, diesel engine repairs, shocks & struts, air brakes, and auto body repairs
- Ensure technicians conduct diagnostics accurately using appropriate tools and mechanical expertise
- Handle customer inquiries, resolve issues promptly, and promote upselling of additional services and vehicle accessories
- Maintain inventory levels for parts and supplies, and coordinate with vendors for timely procurement
- Oversee auto estimating and service writing to ensure accurate billing and documentation
- Conduct vehicle inspections to ensure compliance with safety standards and quality control measures
- Manage cash handling procedures securely and accurately
- Develop strategies to increase sales through automobile sales initiatives and service promotions
- Proven operational experience with a strong grasp of automotive sales processes
- Extensive background in auto service management, including mechanical and diagnostic expertise
- Knowledge of vehicle maintenance procedures, including oil changes, brake repair, transmissions, alignments, suspension, tire services, diesel engine repair, shocks & struts, air brakes, and auto body repair
- Experience in automotive repair shop operations, with familiarity in service technician roles and service standards
- Skills in auto estimating, service writing, and customer service excellence
- Ability to upsell services effectively while maintaining integrity and customer trust
- Strong mechanical knowledge with capacity to oversee complex repairs, such as transmissions or diesel engines
- Excellent leadership skills with the ability to manage a diverse team of technicians and sales staff
- Effective communication skills, focusing on sales techniques and automobile sales strategies
Vacancy posted 3 days ago
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