Oracle Customer Care and Billing Senior Architect (San Francisco)

Oracle Customer Care and Billing Senior Architect

Duration: 17Months + Extension

Hourly Rate: Depending on Experience (DOE)

Work Authorization: We are seeking an Oracle Customer Care and Billing Senior Architect with 8 or more years of experience to lead the design of scalable, secure CCB solutions, including defining overall architecture and integration with other enterprise systems.

Key Responsibilities

• Provide technical governance, define best practices for the use of Oracle technologies, and ensure the solution meets security, performance, and data governance standards.
• Provide oversight for CCB configuration, customization, and extensions, ensuring they align with the overall architecture.
• Work with cutover, testing, and infrastructure teams to ensure end‑to‑end readiness and a successful deployment.
• Identify and resolve architectural bottlenecks, provide expert‑level diagnostics and performance tuning, and support the system during and after go‑live.
• Create and maintain detailed documentation of testing outcomes, workflows, and issue resolutions.
• Lead design workshops and communicate effectively with both business and technical stakeholders.
• Collaborate with stakeholders to align CCB solutions with business requirements and objectives.

EEO & Equal Opportunity

Cloud Hybrid is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. Cloud Hybrid will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will Cloud Hybrid require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract.