Technical Service Representative

Wisconsin Distribution Center 12885 104th Street, Pleasant Prairie, WI 53158 High-quality people and high-quality products. That’s what you’ll find when you join Uline as a Technical Service Representative. In this role, you’ll advise customers on how to use their Uline products properly and efficiently and make repairs to returned items. Hours: Monday - Friday, 10:30 AM to 7 PM. Position Responsibilities Repair products returned by customers including packaging tools and equipment. Provide technical support to our customers through email and over the phone, offering solutions to prevent unnecessary product returns. Act as a resource for departments, answering questions and supporting their repair‑related needs. Coordinate parts and estimates for repairs. Minimum Requirements High school diploma or equivalent. Bachelor’s degree preferred. Prior electrical and mechanical experience a plus. 2+ years of customer support experience a plus. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Best-in-class, clean, modern facilities. First-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. EEO/AA Employer/Vet/Disabled #J-18808-Ljbffr Uline