Part-Time Relationship Banker I

About This Role USALLIANCE Financial is committed to making a positive difference in the lives of our members and community. Relationship Banker I is responsible for the delivery of exceptional member experiences, implementing USALLIANCE’s sales and service standards by offering products and services to improve our members’ financial position. Represent USALLIANCE in the community and form lasting relationships with our members and partners. You will have teller‑like responsibilities and personal banker‑like responsibilities, acting as a universal banker. Schedule Tuesday 8:30 - 4:30 Thursday 8:30 - 5:30 Saturday 8:30 - 12:30 Responsibilities Promptly and accurately perform member transactions and requests, via in person and on the phone, including balance inquiries, deposits, withdrawals, funds transfers, loan payments and setting up online and mobile banking, and submitting new membership and loan applications. Demonstrate a knowledge of Credit Union products, services, policies, and procedures, including promotions and special offers, during member and employee interactions. Offer additional support to our Call Center when needed. Demonstrate working knowledge and understanding of the Credit Union’s sales and service standards, and cross‑sell Credit Union products and services during every eligible member interaction. Maintain the privacy and confidentiality of Credit Union members and employee account and business information. Identify and communicate areas for continual improvement of business processes to support efficiency. Participate in branch outreach events and be an ambassador of USALLIANCE by participating in local community and SEG events. Travel to other branch locations as needed. Assist with vault / ATM custodian role. Who You Are Minimum of 1 year cash handling experience. Great people skills with a "can do" attitude and high energy level. Ability to multitask – manage multiple priorities and systems. Work independently and cooperatively with other credit union team members and departments. Strong communication, attention to detail, and active listening skills. High school diploma or equivalent. Previous banking & contact center experience a plus. Bilingual (English/Spanish) is a plus. What We Offer Competitive salary of $20.86–$25.03 per hour (base) with potential for annual corporate bonus. Opportunities for professional development and career growth. A collaborative and inclusive work environment. Paid Time Off, Wellness Time & Paid Federal holidays. 401(k) with 6% match. High Performance Culture. Compensable travel time when traveling to alternative branch sites. Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Equal Opportunity Employer USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce. #J-18808-Ljbffr