Director of Dining Services

Overview Responsible for overseeing Residential, Retail, and Catering operations, ensuring efficient, high‑quality service delivery across all areas. This role manages a team of five managers and three supervisors, providing leadership, coaching, and operational direction. Key Responsibilities Provide strategic and day‑to‑day oversight of residential dining, retail outlets, and catering services Lead, develop, and support a team of managers and supervisors to achieve operational and financial goals Partner with culinary and catering teams to assist in menu development, planning, and execution of events Ensure operational excellence, including service standards, quality, safety, and compliance Manage labor, cost controls, and financial performance with a strong focus on P&L accountability Collaborate with campus and client stakeholders to support catering growth and client satisfaction Qualifications Proven experience managing unionized workforces required Strong financial acumen with demonstrated P&L management and analytical skills Catering experience strongly preferred Experience in multi‑unit dining operations (residential and retail preferred) Excellent leadership, communication, and organizational skills Ability to think strategically while executing operational details Benefits Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, refer to the wage transparency information provided by Compass Group. Compass Group is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Certain positions may require background screening. Applications are accepted on an ongoing basis. Bon Appetit maintains a drug‑free workplace. #J-18808-Ljbffr