Locations Manager

The Locations & Events Venue Manager is responsible for driving revenue and ensuring the flawless execution of events at our Downtown Los Angeles property. This is a highly dynamic, client-facing role that handles the entire event lifecycle—from initial email inquiry and venue tours to hands-on coordination and final load-out. The ideal candidate blends the hospitality mindset of an event planner with the hustle of a sales representative, and thrives in the vibrant, fast-paced DTLA event scene.

• Lead Response: Responding promptly and professionally to all email, phone, and platform inquiries.
• Venue Tours: Conduct compelling, informative site visits and venue tours for prospective clients, including brides, corporate planners, and film location scouts.
• Sales Conversion: Articulate venue pricing, packages, and value propositions to close bookings and meet monthly revenue targets.
• Contracting: Prepare proposals, draft rental agreements, and coordinate client deposits and final payments.

• Client Walkthroughs: Meet with booked clients to map out floor plans, timelines, and vendor logistics.
• Vendor Management: Act as the primary venue liaison for outside vendors (caterers, rentals, AV, decorators), ensuring they understand venue rules, load-in paths, and insurance requirements (COIs).
• Day-of Execution: Serve as the on-site venue representative during events, managing the timeline, supervising setup/teardown, and troubleshooting any immediate issues.

• Permitting Support: Guide clients through necessary City of Los Angeles permitting processes (e.g., LAPD/LAFD special event permits, film permits via FilmLA).
• Logistics & Parking: Coordinate DTLA-specific logistical hurdles, including tight loading zones, freight elevator access, and neighborhood parking/valet solutions.
• Community Compliance: Maintain a strong working relationship with the local Business Improvement District (BID) and ensure events strictly adhere to DTLA noise ordinances and security protocols.

• Experience: 2–4 years of experience in venue management, event planning, or hospitality sales (experience in the Los Angeles market is highly preferred).
• Industry Knowledge: Familiarity with FilmLA procedures, production/photo shoot staging, and LA-specific safety regulations is a major plus.
• Education: Bachelor’s degree in Hospitality Management, Communications, Business, or a related field (equivalent practical experience welcomed).

• Sales Instinct: Comfortable asking for the sale, negotiating terms, and upselling venue amenities.
• DTLA Grit & Agility: Ability to handle the fast-moving, unpredictable nature of downtown events with patience, professionalism, and street-smarts.
• Communication: Exceptional written communication for high-volume email correspondence, paired with a warm, welcoming presence for in-person tours.
• Tech Literacy: Proficiency with event layout software (e.g., AllSeated), venue management/CRM tools, and shared calendars.

• Flexible Schedule: This is not a 9-to-5 desk job. Requires a flexible schedule with mandatory evening and weekend availability aligned with event bookings.
• Physical Demands: Active on-site presence. Must be comfortable standing/walking for long stretches during 10+ hour event days and assisting with light physical tasks (moving tables, checking facilities).

• Sales Conversion Rate: Percentage of venue tours successfully converted into booked events.
• Client & Vendor Feedback: Post-event satisfaction scores and repeat vendor bookings.
• Operational Execution: Zero major compliance, safety, or timing issues during events.
• Lead Response Time: Maintaining an under-24-hour response window for new inquiries.

The position needs to be filled immediately.

Must be comfortable commuting around the downtown Los Angeles area

Monthly W2 employee monthly payment $8000