Network & SDWAN Ops Engineer

Smart IMS

Position Name: Network & SDWAN Ops Engineer

Location: Plainsboro, New Jersey

Work from Office Role, working hours will be any 9 hours between 08:00 Eastern Time to 18:00 Eastern

Time with on call for escalation after business hours and weekend

Role Overview
We are seeking a Network & SD-WAN Operations Engineer (Level 2) with 2-5 years of hands-on
experience in Cisco SD-WAN and Routing & Switching. This role is responsible for supporting,
troubleshooting, and maintaining enterprise network infrastructure in a dynamic, multi-site
environment.

Required Skills & Qualifications
• 2-5 years of experience in network operations (L2 support role)
• Strong hands-on experience with:
o Cisco SD-WAN
Routing & Switching (Cisco devices preferred)
• Solid understanding of:
o Routing protocols: BGP, OSPF, EIGRP
o Switching technologies: VLANs, STP, EtherChannel
o WAN technologies: MPLS, Broadband, LTE
o Network fundamentals: TCP/IP, DNS, DHCP, NAT
• Experience with SD-WAN policy configurations (control/data policies, app-aware routing)
• Familiarity with troubleshooting tools (ping, traceroute, packet capture, logs)

Preferred Qualifications
• Cisco certifications (CCNA / CCNP Enterprise or SD-WAN)
• Experience with Cisco Catalyst/ISR/ASR platforms
• Exposure to cloud networking (AWS/Azure)
• Basic scripting/automation knowledge (Python, REST APIs)
• Experience with ITSM tools like ServiceNow

Soft Skills
• Strong analytical and troubleshooting skills
• Effective communication and documentation abilities
• Ability to work in a 24/7 support or shift-based environment
• Proactive and team-oriented mindset

Apply

Vacancy posted 2 days ago

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