Staff Product Manager

Staff Product ManagerWe're building the operating system for modern healthcare organizations. Our AI platform streamlines critical workflows across revenue cycle, clinical operations, and administrative functions, helping providers and payers operate more efficiently and deliver better patient care. Backed by Bain Capital Ventures, Charta is on a mission to make every healthcare dollar accountable and every chart accurate, reimagining healthcare infrastructure from the ground up.We're looking for a Staff Product Manager to lead the development of scalable, revenue-generating product offerings tailored to our core customer verticals. This is a high-impact role at the intersection of customer insights, go-to-market, and platform development. You'll work closely with software engineers, forward deployed software engineers, sales, and customers to gather insights across complex, bespoke customer needs into repeatable, self-serve solutions that drive our growth engine.You will lead product strategy across customer verticals — building the infrastructure, standards, and self-serve tooling needed to scale our offering efficiently and predictably. This role will serve as the connective tissue between bespoke customer builds and core platform capabilities, identifying opportunities to productize common patterns and deliver leverage across teams.This is a high-trust, high-impact role on a team that thrives on ownership. You'll be translating trends across customer clusters to unlock roadmap efficiency and reduce delivery time for future customers.What you'll do:Own the product roadmap for core business unitsOwn the lifecycle of key product initiatives from inception to launchGather feedback from strategic customers to inform product directionDefine business models, pricing packages, & other commercial standardsHelp steer the growth of our product & engineering organizationWhat we're looking for:5–8+ years in product management, forward deployed engineering, or a hybrid customer-facing technical roleProven ability to translate customer complexity into modular, scalable product solutionsExperience building products with GTM alignment (pricing, packaging, strategy)Strong technical fluency, allowing for deep collaboration with engineers on system tradeoffs and building scalable infrastructureExcellent communication and storytelling skills to align stakeholders across functionsBias for action and ownership; thrives in ambiguity and can drive clarity through structured thinkingYou'd be a great fit, if you:Turn ambiguity into clarity. You translate customer signals and workflows into clear product direction that balances user needs and technical constraintsSee patterns in the noise. You cut through scattered customer feedback, regulatory shifts and and market signals to prioritize product featuresBuild cross-functional trust. You communicate clearly across teams and navigate technical and strategic discussions with confidenceDrive alignment with precision. You break down complex inputs into actionable product specs that keep engineering, deployment, and leadership on the same pageWant to build from zero to one. As our first PM, you'll shape how we scale across verticals, streamline onboarding, and define the future of our productUnderstand how things fit together. You're fluent in technical tradeoffs, configuration design, and how infrastructure maps to user valueWhat we offer:Competitive salary and comprehensive benefits package, including health insurance, dental insurance, vision insurance, life insurance, and moreTeam dinners and snacks in the office to keep you at your bestGrowth opportunities in a fast-paced, innovative tech startupOngoing professional development and access to cutting-edge AI and healthcare toolsWellness & learning stipends so you can invest in both your health and personal growthLively in-person (required 5 days per week) work culture at our headquarters in downtown San Francisco$200,000 - $260,000 USD depending on experience + equity + benefitsAnnual performance based bonus up to 30%At Charta, we believe great products begin with great people, and nowhere is that more true than in this role. You'll be trusted with our most valuable relationships, and given the autonomy and tools to succeed. If you're excited about healthcare, software, and making complex systems work for people, we'd love to meet you!Our Commitment to DiversityWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.