Maintenance Technician

THIS POSITION IS ELIGIBLE FOR A SIGN ON BONUS!!

Shift Maintenance Technician

Department: Maintenance / Facilities
Reports To: Facilities Manager or Maintenance Supervisor
Status: Full-Time or Seasonal, Hourly

Position Summary

The Swing Shift Maintenance Technician supports the safe and efficient operation of Shanty Creek Resorts during the critical afternoon and evening hours. This role performs routine and emergency maintenance, responds to service requests, and ensures that guest-facing facilities and equipment remain in excellent working condition. The technician will work independently at times and in coordination with the daytime and overnight maintenance teams to ensure smooth 24-hour operations.

Key Responsibilities

• Respond to maintenance requests across the resort, including guest rooms, public areas, food & beverage outlets, and operational facilities.
• Perform general repairs involving HVAC, plumbing, electrical, carpentry, basic mechanical systems, and general building upkeep within scope of skillset.
• Address urgent evening issues , such as equipment failures, blocked drains, malfunctioning heating/cooling, lighting problems, and other guest-impacting concerns.
• Complete daily work orders in the CMMS system, ensuring timely documentation and clear communication across shifts.
• Perform preventative maintenance tasks as assigned to reduce breakdowns and extend equipment life.
• Conduct routine inspections of resort buildings, mechanical rooms, pools, hot tubs, and public spaces, reporting issues promptly.
• Assist departments with operational support needs (event setups/breakdowns, minor equipment adjustments, troubleshooting).
• Maintain cleanliness and organization of maintenance shop areas and ensure all tools and materials are properly stored.
• Communicate clearly with day shift and overnight teams to ensure seamless handoff of open work orders or ongoing repairs.
• Follow all safety protocols , lockout/tagout procedures, and resort standards for equipment handling and repair.
• Provides excellent internal customer service , interacting with associates and leaders professionally and respectfully.

Qualifications

• 1-3 years of experience in maintenance, facilities, building operations, or a related trade preferred
• Working knowledge of basic plumbing, electrical, HVAC, and mechanical systems
• Ability to troubleshoot problems and work independently on the 2-10 PM shift
• Strong communication and customer service skills
• Experience with CMMS or work order systems preferred
• Ability to prioritize tasks in a fast-paced, guest-focused environment
• Valid driver's license required

Physical Requirements

• Ability to lift up to 50 lbs frequently
• Ability to stand, walk, bend, and climb ladders for extended periods
• Ability to work both indoors and outdoors in variable conditions
• Dexterity to handle tools, small parts, and equipment
• Ability to respond quickly to emergencies across the resort

Why This Role Matters

The swing shift covers one of the most active periods for guest activity and resort operations. This technician ensures issues are handled promptly, guest experiences remain uninterrupted, and the resort transitions smoothly from day to overnight operations. This role is vital in maintaining safety, comfort, and operational reliability across Shanty Creek.