Sr. Specialist, Learning & Inclusion TLC - Technology & Solutions

Overview Join Con Edison and help power the future of learning as our next Senior Specialist, Learning & Inclusion, The Learning Center (TLC), Technology & Solutions. The Senior Specialist, Emerging Technologies, will be responsible for overseeing and managing the immersive learning lab, focusing on a range of advanced technologies including virtual and augmented reality (VR/AR), interactive displays, tablets, interactive whiteboards, and collaboration tools. This role involves developing and implementing innovative training programs, ensuring the effective use of these technologies for hands‑on training simulations, collaborating with various departments, interacting with external vendors, and coordinating projects to enhance employee skills and operational efficiency. Core Responsibilities Manage Immersive Learning Lab: Oversee the daily operations of the immersive learning lab, ensuring the effective use of VR/AR, interactive displays, tablets, interactive whiteboards, and collaboration tools for training and development purposes. Develop Training Programs: Design and implement training programs that utilize these technologies to simulate high risk scenarios, allowing employees to practice complex procedures safely and build competence before moving into real world environments. Collaborate with Departments: Work closely with other departments, including IT, HR, and operational units, to integrate these training solutions into existing training frameworks and ensure alignment with organizational goals. Interact with External Vendors: Establish and maintain relationships with external vendors to source and implement the latest VR/AR and other relevant technologies, ensuring the lab is equipped with cutting edge tools and resources. Project Coordination: Coordinate and manage projects related to the implementation and enhancement of immersive learning technologies, ensuring timely delivery and successful execution. Evaluate and Improve: Continuously assess the effectiveness of training programs, gather feedback, and make necessary adjustments to improve training outcomes and employee performance. Stay Current with Technology: Keep abreast of the latest developments in VR/AR and other relevant technologies, identifying opportunities to incorporate new advancements into the training programs. Provide Expert Guidance: Act as a subject matter expert on these technologies, providing guidance and support to other team members and departments as needed. Perform other related tasks and assignments, as required and as determined by job title. Qualifications Required Education/Experience Master's Degree and 2 years of relevant full time work experience or Bachelor's Degree and 3 years of relevant full time work experience or Associate's Degree and 4 years of relevant full time work experience. Preferred Education/Experience Master's Degree in a related field such as Computer Science, Engineering, or Education. Advanced degrees or certifications in VR/AR or other relevant technologies are a plus, and 2 years of relevant full time work experience Bachelor's Degree in a related field such as Computer Science, Engineering, or Education. Advanced degrees or certifications in VR/AR or other relevant technologies are a plus, and 3 years of relevant full time work experience Associate's Degree in a related field such as Computer Science, Engineering, or Education. Advanced degrees or certifications in VR/AR or other relevant technologies are a plus, and 4 years of relevant full time work experience. Relevant Work Experience Proficiency in Unity/C#, experience building and deploying applications to Meta Quest, preferred. Experience with 3D modeling and optimization, digital twin technologies, and AI integration into immersive (VR/AR) experiences; portfolio of completed projects, preferred. Relevant certifications or experience in coding/analytics tools (e.g., Python, SQL, Microsoft Power Platform), preferred. Skills and Abilities Demonstrated problem solving skills and Demonstrated analytical skills and Strong written and verbal communication skills and Ability to simultaneously handle multiple priorities and Ability to drive multiple projects to successful completion and Project Demonstrated project management skills and Demonstrates a high commitment to quality and Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc. Licenses and Certifications Driver's License Required Physical Demands Ability to push, pull, and lift up to 25 pounds Ability to push, pull, and lift up to 40 pounds Sit or stand to answer a phone for the duration of the workday Sit or stand to use a keyboard, mouse, and computer for the duration of the workday Possess manual dexterity and the ability to use hands for the duration of the workday Ability to stoop, bend, reach, and kneel throughout the workday Stand to use/operate office equipment for the duration of the workday Ability to read small print and symbols Work rotating shifts, including nights, midnights, weekends and holidays Additional Physical Demands The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non‑business hours during emergencies, which may include nights, weekends, and holidays. Must be able and willing to travel within Company service territory, as needed. #J-18808-Ljbffr Consolidated Edison Company of New York