Assistant Property Manager

Join our Premier Property Management Team.

Creating a better living.

The Assistant Property Manager 4, Park Place is an extension of our Property Management Leadership team and works closely with their Property Manager on the oversight of all operational and financial aspects for the day-to-day operations of their assigned multifamily residential properties. Areas of responsibility include resident relations, financial operations, and property management. They are also responsible for assisting with the development and execution of a marketing and sales operations program that leads to maximum occupancy rates and high resident satisfaction and retention. They lead the property management team on ensuring residents are given an exceptional experience through great service and responsiveness to questions, needs and concerns. They will engage in providing work direction and support of the development and growth of the property management team, including Leasing Specialists, caretaking, and cleaning team members. Will serve as the leader of the property management team in the absence of the Property Manager.

We believe everyone at Goldmark is a leader! This role will be responsible for bringing our Goldmark vision of creating a better living for our customers and our communities to life at their individual property level. They will focus on delivering exceptional customer service and quality that is the Goldmark differentiator in making our residents feel at home. The Assistant Property Manager will take pride in serving others and delivering a caring and professional experience for our residents, our client-owners and our fellow team members.

Starting pay $21.50 per hour (and more based on experience)!

• Potential to earn up to $4.65 more per hour with commissions and incentives.
• Live and work with Goldmark and receive up to a 20% rent discount.

Job Duties Include:

• Use proven sales skills to lease apartments.
• Advertise and market properties daily by use of social media and other marketing platforms.
• Tour and present the property and available apartment homes with prospective residents and apply product knowledge to close the sale.
• Build and maintain long-term relationships with residents by addressing and responding to requests, questions, and concerns, making referrals to manager or maintenance team members as appropriate.
• Daily use of customer management systems to build relationships with prospective and current residents ensuring all communication is documented.
• Partner with Property Manager to create and implement a specific property marketing strategy that drives a pipeline of new residents, supports the Goldmark brand marketing strategy at the property level and increases resident retention.
• Maintain maximum occupancy of properties by achieving or succeeding relevant operational metrics.
• Achieve net operating income (NOI) budgeting goal by identifying and recommending opportunities for enhancements of properties.
• Maintain awareness of bills received and ensure they are appropriately forwarded to the Property Manager.
• Conduct property, building, and apartment inspections to help ensure the attractive appearance, including picking up trash and reporting maintenance needs.

Experience and Education:

• High School diploma or GED required.
• Must have a valid driver's license, vehicle, and vehicle insurance per company requirements.
• Previous sales experience that demonstrates a strong sales aptitude with confidence and drive to close the sale.
• Previous experience overseeing financial and/or back-end operations for a team or teams within a service industry business.
• A strong leader with two or more years of leadership experience.
• National Apartment Leasing Professional (NALP) or similar certifications are desirable.
• Four-year degree in business or related subject preferred; or two to four years' related experience and/or training; or equivalent combination of education and experience.
• Strong understanding and experience in managing and analyzing financial statements and budgets.
• Customer service experience and a strong customer service mind-set.
• Strong sales skills and aptitude with confidence and drive to close the sale.
• Proficiency in Microsoft Suite including SharePoint, Word, Outlook and Excel is preferred.
• Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing, Fair Housing, and employee safety.
• Prior experience in property management or a related industry is preferred, but not required.

Benefits:

• Your PTO grows with you- the longer you're here, the more time you earn.
• Celebrate your commitment with work anniversary milestone time off and gift card.
• Up to 120 hours each year, plus 8 paid holidays.
• Recharge with 4 "YOU" Days (32 hours) and give back with 16 paid volunteer hours each year.
• Leadership development programs support your professional growth and career advancement.
• Choose from 3 medical plans, 2 dental plans, and vision coverage options.
• Receive an annual company HSA contribution to help with out-of-pocket costs.
• Build your future with a 401(k) plan offering up to a 5% company match (vested immediately after eligibility requirements are met).
• Access an Employee Assistance Program (EAP) plus a range of voluntary benefits and life insurance options.
• Income-replacement benefits for qualifying life events.

Goldmark Property Management is an Equal Opportunity Employer (EEO) dedicated to building an inclusive and diverse workforce. Employment is contingent upon successful completion of a background check.