Recruiter and Front Desk Specialist

Job Description

Job Description

Benefits:

• Bonus based on performance
• Employee discounts
• Free uniforms
• Paid time off

The Face of D1: Recruiter & Front Desk Specialist

Location: D1 Training Lexington  | Type: Full-Time 

Are you the person who walks into a room and immediately raises the energy? Do you thrive on the "win" of a sale but also love being the go-to person who keeps a facility running smoothly?

At D1 Training , we don’t just "work out." We provide an athletic-based experience for youth and adults that changes lives. We are looking for a Recruiter & Front Desk Specialist —the ultimate multitasker who will serve as the first point of contact for our athletes and the engine that drives our growth.

Why You’ll Love the D1 Team

We take care of our own. When you join D1, you get more than a paycheck; you get a community.

• Performance-Based Pay: Competitive hourly base rate plus commission on sales . The harder you hustle, the more you earn.

• Train Like a Pro: Free membership in our state-of-the-art facility.

• Grow Your Career: Ongoing continuing education through company-sanctioned events.

• Rest & Recharge: Paid Time Off (PTO) for full-time team members.

• The Vibe: A high-octane, supportive environment where "iron sharpens iron."

The Mission

Your role is a hybrid of Growth and Experience . You aren't just answering phones; you are the architect of an athlete’s journey. One minute you’re high-fiving a 7-year-old athlete as they check in, and the next, you’re on the phone with a prospective member, inspiring them to take the first step toward their fitness goals.

Key Responsibilities

• The Lead Specialist: Own the "speed to contact." You’ll make daily outbound calls to leads, nurturing them through the sales process with urgency and enthusiasm.

• The Experience Curator: Manage the front desk, greeting every athlete by name, handling check-ins, and ensuring the facility is "game-day ready" at all times.

• The Closer: Expertly prescribe and sell D1 services, booking free trial workouts and consultations by listening to an athlete's goals and matching them to our programs.

• The Detail Maven: Maintain flawless records in our CRM, ensuring all client notes, contacts, and schedules are logged correctly.

Are You the Right Fit?

We are looking for a "Pro" who is comfortable in a fast-paced sales environment and loves being the center of the action.

• Energy: You have a "stage presence." You’re enthusiastic, motivated, and can inspire someone over the phone or in person.

• Experience: You have 1+ years of sales experience (hitting quotas and closing deals) and 1+ years in customer service (ideally in fitness, hospitality, or retail).

• Adaptability: You can pivot from a sales call to a customer service issue without breaking a sweat.

• Passion: You believe in the power of coaching and want to help athletes of all ages reach their peak performance.

Our Promise

"You pick the goal, we help you get there." This promise applies to our staff just as much as our athletes. If you are driven, competitive, and passionate about fitness, we will provide the environment for you to thrive.

Ready to join the D1 team? Apply today and let us know if you are looking for Full-Time or Part-Time opportunities!