Operations Specialist

Operations SpecialistCPG, ContainerPort Group, a World Group company, is currently looking for a natural coordinator who has a strong sense of big-picture objectives and a sharp eye to join our family as an Operations Specialist for our Columbus, OH location!The Operations Specialist is responsible for managing the operation for the Dedicated team regarding fleet, customer service, and safety level.Duties and Responsibilities:Dispatch and monitor all drivers for productivity and efficiencyCheck Samasara Electronic Logs for USDOT Compliance, as well as MC3 Compliance Work with customers to schedule loads and capacity needs at the location, scheduling drivers' times to fit the customers' needsWork with Trinium to manage the scheduling and dispatching of loads dailyEnsure loaded containers are returned to the rail or Port within the range provided by the customer and/or Steam Ship LineManage rail and port cuts to ensure exports are in gated on timeAudit driver paperwork to ensure correct documents are uploaded into the correct placesBuild relationships with customers and strive to expand partnerships with themWork closely with the CX team to ensure the highest level of customer service as well as assist with invoicingPerform terminal 12 Point truck inspections monthly and send to the safety departmentWork with Safety department to complete Log compliances and correct any driver errorsEducation and Professional Experience:Excellent communication skills, both verbal and writtenAbility to work in a fast-paced environmentPrevious transportation/logistics experience preferredComputer skills including Microsoft Office Suite and OutlookHigh School Diploma or GED requiredBachelor's degree preferredPhysical Requirements:The person in this position frequently communicates with external contacts and other employees. Must be able to exchange accurate information in these situations.Must be able to remain in a stationary position for extended periods of timeMust be able to constantly operate a computer and other office equipmentWorld Group Benefits/Perks:Competitive compensationComprehensive Benefits package:Medical, Prescription, Dental, VisionLife, AD&D, & Disability insuranceEmployee Assistance ProgramFinancial planning401(k) plan with up to 6% company matchPaid Time OffFlexible work arrangementsInternal Mobility & professional development opportunitiesTuition assistanceBonus EligibilityEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.