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Strategic Customer Success Program Lead

ConcertAI

ConcertAI, based in Boston, seeks a Senior Program Manager in the Customer Success unit to oversee comprehensive client engagements. Reporting to the Executive Director, you will coordinate with Business Development, Data Products, and Client Services to ensure value, adoption, and long-term relationships. You will drive program plans, lead meetings, and champion customer needs while delivering measurable outcomes across contracted products and services.

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Vacancy posted more than 2 months ago

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