Service Manager - Special Projects

Job Description

Job Description

Job description:

Welcome to Polk Nation — a community of driven people, loyal customers, and bold partners all working together to DOMINATE, ELEVATE, and WIN. Here, your work means something. You’re not just building systems — you’re building a legacy.

This role will provide overall management direction for service projects and will perform additional duties that include developing job estimates, procuring equipment and subcontracts, monitoring and accurately projecting job costs, maintaining billing, project schedules, and providing technical support and leadership to the field. Additional responsibilities include providing oversight with the project’s Superintendent on the day-to-day activities of assigned projects. The Service Project Manager will also develop and maintain long term customer relationships to foster better communications and develop future work.

Key Responsibilities:

• Prepares estimates for service projects and larger service repair opportunities
• Ultimately responsible for projects being completed on time and on budget
• Reviews project estimates and verify the accuracy of entry into the job cost system as well as the accuracy of the initial estimate.
• Conducts pre-job and continuing planning meetings to ensure all project team members understand contract terms and conditions, clauses, schedules, or any unusual requirements of the project.
• Documents planning meeting results and ensures all action items are completed. Develops and keeps current all project schedules
• Monitors personnel manning schedules to ensure they match project schedules.
• Visits job sites as required. Performs work inspections, checks job progress, and resolves project and contract issues
• Investigates potentially serious job issues and implements corrective measures
• Stays on top of all change orders to ensure they are processed and incorporated into the current scope of work in a timely manner.
• Provides material takeoff, estimate, and pricing for change orders.
• Conducts meetings according to customer and company guidelines and schedules.
• Prepares and submits progress billings and follow up to ensure receipt of payments
• Guide the operations team to implement and execute the highest level of customer satisfaction/service, focusing on planning, implementation, and customer communication.

Key Requirements:

• 10 years minimum of relevant work experience managing construction/service required, renovation work experience is a plus.
• Familiar with the setting of equipment like air handling equipment, plumbing, and other HVAC type activities.
• Strong knowledge in Mechanical (construction and service)
• Preferably possess a strong knowledge in the area of service plumbing, HVAC Service, and installation.
• Although not required, a Mechanical Engineering degree and/or concrete knowledge is a plus.
• Superior communication and interpersonal skills.

Benefits

• Vacation
• Paid Holidays
• Career Advancement & Training Opportunities
• Technician tool account
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401K
• Life Insurance
• Disability Insurance
• Car Allowance
• Gas Card

Job Type: Full-time

Benefits:

• Relocation assistance

Experience:

• Service Management - Special Projects : 10 years (Required)
• Commercial HVAC/Plumbing: 10 years (Required)

Ability to Commute:

• Grand Prairie, TX 75051 (Required)

Ability to Relocate:

• Grand Prairie, TX 75051: Relocate with an employer provided relocation package (Preferred)

Work Location: In person

TriplePoint is a high-growth, private equity–backed platform in the mechanical and industrial construction space. With a strong pipeline of acquisitions and continued expansion, we are building the industry leader in integrated construction services. Our team thrives in a high-performance, fast-paced environment where accountability, precision, and execution excellence are non-negotiable.

Company Description

TriplePoint is a high-growth, private equity–backed platform in the mechanical and industrial construction space. With a strong pipeline of acquisitions and continued expansion, we are building the industry leader in integrated construction services. Our team thrives in a high-performance, fast-paced environment where accountability, precision, and execution excellence are non-negotiable.