Assistant Manager (Hardware/Lumber) - Bench

Description

About Busy Beaver

Helpful people. Quality products. Supporting our local community for generations.

At Busy Beaver, it's our mission to be your favorite neighborhood home improvement center. We provide a "just right" assortment of everything you need-whether it's for routine yard maintenance or your next DIY project. Our stores offer the right mix of products at a great value every day, and our friendly, helpful staff love to help neighbors make the most of their homes.
Position Summary

The Retail Assistant Manager (Hardware/Lumber) - Bench supports the General Manager by leading daily store operations, ensuring strong customer engagement, and driving sales and profit objectives. In this role, you'll monitor and direct operational processes, coach and counsel associates, and ensure compliance with company policies.

As second-in-command, the Assistant Manager oversees the store in the absence of the General Manager, works closely with merchandising to execute programs, and provides feedback to improve efficiency, sales, and customer experience. This is a leadership role for someone who thrives on building teams, creating a positive culture, and achieving measurable results.
What You'll Do

Sales Performance

• Assist the General Manager in implementing and monitoring customer engagement strategies to achieve sales and margin goals.
• Develop in-store promotions and merchandising initiatives.
• Ensure Ad merchandise is prominently displayed and related items are cross-merchandised.
• Lead by example on the sales floor, coaching and counseling associates on engagement techniques.
• Drive store metrics to achieve established goals.
• Participate in community involvement to grow customer relationships.

Store Operations & Administration

• Ensure all operational standards meet company policy with the goal of achieving VICTOR status.
• Complete weekly staffing schedules to balance service levels with sales objectives.
• Administer personnel policies fairly and consistently.
• Evaluate and recommend capital improvements, overseeing project implementation.
• Maintain safety awareness and enforce operational compliance.
• Manage payroll communication and documentation.

Organizational Development

• Assess staffing needs and implement strategies to improve service and efficiency.
• Maintain accurate perpetual inventory with emphasis on the Yellow Dot Program.
• Evaluate employee performance, coach and counsel associates, and support decisions on hiring, promotions, terminations, and development.
• Ensure implementation of training programs across all levels.
• Supervise RMDM processes for prompt return authorizations and credits.
• Monitor and maintain proper signing and pricing of merchandise.
• Protect company assets through security and safety measures.
• Oversee open purchase orders, estimates, and rain-checks for proper follow-up.

Merchandising

• Eliminate "Top Stock" across the store.
• Plan impactful ad sets and in-store promotional activities to maximize sales.
• Ensure merchandise is fronted, faced, clean, and presentable for purchase.
• Implement plan-o-grams and adjacencies, providing creative feedback.
• Maintain full stock levels, center aisles, end caps, and bargain bins.
• Monitor competitive activity and share insights with leadership.

Expense Control

• Manage store budgets to control expenses and maximize profit contributions.

What We're Looking For

• Proven retail management or supervisory experience.
• Strong leadership, coaching, and team development skills.
• Excellent customer service and communication abilities.
• Knowledge of merchandising, inventory, and operational best practices.
• Ability to manage payroll, budgets, and expense control.
• Positive, team-oriented attitude with a strong sense of accountability.
• High energy and ability to balance multiple priorities.

Why You'll Love Working Here

• Leadership role with opportunities to grow into higher-level management.
• Be part of a community-focused, locally rooted company.
• Supportive, team-oriented environment.
• Employee discount on the products you know and love.
• Ability to directly impact store performance and culture.

Ready to lead by example and help drive store success?
Apply today and become an Assistant Manager at Busy Beaver!
Equal Employment Opportunity

Busy Beaver is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all individuals are valued and respected. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.