Product Manager

We’re looking for a Product Manager to join our ever‑evolving Core Servicing Product Team and help shape the future of global commerce. In this role, you’ll own the strategy, evolution and delivery of merchant onboarding and servicing capabilities across the Canada market, creating experiences that help businesses get up and running faster while improving how they manage their payments journey. What you’ll own Shape the future of merchant onboarding and servicing experiences by defining and executing product strategies that improve client outcomes, accelerate adoption and deliver measurable business value. Own and evolve the product roadmap to align market needs, customer insights and business priorities, ensuring investments drive growth, efficiency and competitive advantage. Transform customer feedback into product innovation by identifying trends, uncovering opportunities and delivering enhancements that improve usability, satisfaction and long‑term client success. Influence cross‑functional teams to deliver high‑impact solutions that balance customer needs, operational effectiveness and strategic business objectives while maintaining a strong focus on quality and execution. Drive product performance and continuous improvement through data‑driven decision‑making, backlog prioritization and outcome‑focused delivery that advances both customer experience and business results. What you’ll bring 6+ years of product management, product ownership or related experience delivering successful business or technology solutions in complex environments. Demonstrated ability to define product strategy, manage roadmaps and prioritize initiatives that create measurable customer and business outcomes. Experience gathering and translating customer insights into clear product requirements, customer‑centric experiences and impactful product enhancements. Strong stakeholder management and influencing skills, with a track record of building alignment across sales, operations, technology and leadership teams. Analytical problem‑solving capabilities combined with sound business judgement and a passion for delivering innovative, customer‑first solutions. It is a bonus if you have experience working within Financial Technology (FinTech) or payments organizations, particularly in merchant onboarding or servicing environments. Background in Agile product development, software delivery or business analysis, including collaboration with development and architecture teams. Experience supporting products across multiple markets or regions and navigating evolving customer, regulatory or business requirements. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. #J-18808-Ljbffr