Inside Sales Specialist (B2B)

Job Description

Job Description

We are seeking a highly motivated Inside Sales Specialist (B2B) to join our Direct Sales organization. This role plays a critical part in driving revenue growth by managing inbound demand, executing outbound B2B sales activities, and working closely with internal partners to build and maintain a healthy sales pipeline.

The ideal candidate is proactive, coachable, professional, and excited by the opportunity to own a sales number with strong commission potential.

This is an in-office role based in Urbandale, IA

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential.

Key Responsibilities

Sales Execution & Customer Engagement

• Handle inbound and outbound B2B calls to drive sales activity and customer engagement

• Make 50+ outbound calls daily, including cold calling, to create new B2B opportunities

• Sell AT&T solutions including Fiber, Wireless, and AIA products

• Leverage cross-selling and upselling skills to maximize revenue per customer

Tools & Pipeline Management

• Utilize AT&T quoting tools to generate accurate proposals for customers

• Maintain organized and up-to-date records within internal CRM systems, ensuring accurate

pipeline tracking and documentation

• Manage job flow and follow-through from lead to close

Partnership & Collaboration

• Work closely with channel partners and internal teams to generate new leads and expand opportunity flow

• Collaborate across teams to deliver a seamless customer experience

Reporting & Accountability

• Report on daily, weekly, and monthly sales performance metrics

• Own a personal sales quota and consistently work toward exceeding targets

Professionalism & Communication

• Maintain a high level of professionalism with customers, partners, vendors, leadership, and teammates

• Communicate clearly and effectively across multiple touchpoints

Qualifications

• 1–3 years of inside sales or customer engagement experience preferred

• Proven experience in cold calling, cross-selling, or upselling

• Familiarity with CRM platforms and quoting tools (AT&T tools a plus)

• Strong verbal communication and interpersonal skills

• Motivated, coachable, and eager to learn in a high-energy sales environment

• Ability to work full-time on-site in Urbandale, IA

Why Join Us?

• Competitive base salary with uncapped commission potential

• Clear, structured growth opportunities within the sales organization

• Opportunity to build deep product knowledge and develop high-value sales skills

• Supportive leadership and an energetic team environment

Benefits

• Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period
• 401k Plan with employer matching
• Paid vacation, personal/sick days, and bereavement time
• Employee Profit Sharing Program
• 50% AT&T wireless discount
• Paid training
• DSI employee purchase program
• Bonus Programs
• Advancement opportunities, we prefer to promote from within!