Executive Housekeeper

## Executive HousekeeperApply: ilani: Full time: Posted Today: R-04954**JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES****IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:** for Success:** We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.**Position Summary:** Manages the housekeeping services of the hotel in a manner which will maintain high standards of service and hospitality consistent with the policies and procedures set forth by the management of the hotel.**Primary Duties and Responsibilities:** * Promotes superior guest service.* Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.* Organizes and manages the daily operations of the housekeeping staff by overseeing the cleaning and sanitation of guest rooms, public areas, and Heart of House.* Performs daily inspections of guest hotel rooms, bathrooms and public areas for cleanliness, appearance, and organization according to department standards.* Conducts all departmental and pre-shift meetings.* Prepares and follows through on departmental strategic plans and goals.* Follows up with guests to ensure that customer satisfaction goals are met.* Responsible for the hiring, training, scheduling, evaluating, and counseling of the housekeeping staff.* Prepares department schedules and labor and productivity reports.* Ensures accurate key control.* Works as a liaison for the laundry operation, including managing par levels and guest supplies, ensuring proper laundering, storage, and distribution standards.* Develop and track loss prevention measures for linen.* Works as a liaison for the laundry operation.* Instructs employees on the proper use of equipment and chemicals per the ilani Occupational Safety and Health Ordinance.* Provides feedback on survey inspections scores.* Develops action plans and projects for sections that need cleaning improvements.* Maintains a clean, safe, hazard-free work environment.* Reports repairs and replacement of equipment, as needed.* Ensures proper recycling procedures are adhered to .* Assists with the preparation of the monthly P&L and annual budget.* Assists with ordering needed supplies through the inventory control system.* Assists with budget goals for Housekeeping and EVS supplies.* Communicates with vendors, as needed.* Ensures guest requests are fulfilled in a timely manner.* Performs other duties as assigned.**Minimum Qualifications:** * High School Diploma, GED, Recognized Equivalent Diploma (RED), or Foreign High School Diploma (FHD).* Minimum five (5) years of progressive housekeeping leadership experience in a hotel, resort, or casino environment.* Minimum three (3) years of management experience overseeing housekeeping operations, supervisors, and line-level team members in a hotel with a minimum of 250 rooms.* Must possess 4 Diamond housekeeping experience.* Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.* Demonstrated experience managing labor scheduling, productivity standards, staffing, and departmental budgets.* Strong knowledge of housekeeping operations, laundry operations, cleaning chemicals, equipment, and safety procedures.* Knowledge of OSHA regulations, Hazard Communication Standards, SDS/MSDS requirements, bloodborne pathogens, and workplace safety programs.* Proficiency with Microsoft Office applications including Word, Excel, Outlook, and hospitality operational systems.* Strong leadership, communication, coaching, and employee development skills.* Ability to analyze operational data and implement process improvements.* Ability to manage multiple priorities in a fast-paced, high-volume environment.* Ability to work flexible schedules, including weekends, holidays, and varying shifts.* Ability to stand, walk, bend, reach, push, pull, and lift up to 40 pounds throughout a shift.* Must be willing to work in a smoking environment. **Preferred Qualifications:*** Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.* Executive Housekeeper experience in a luxury hotel, resort, or casino property preferred.* Experience leading housekeeping operations with 300+ guestrooms preferred.* Experience with HotSOS, Opera PMS, LMS, or similar hospitality management systems preferred.* Bi-lingual communication skills preferred.**Work Shift:**Any (United States of America)**Wages:**This role offers a starting wage of $69,911.00 annually. Candidates with relevant experience may be placed higher within the established pay range. #J-18808-Ljbffr