Facilities Specialist

Join Roche

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Are you organized, detail-oriented, and energized by keeping complex operations running smoothly? Roche is seeking a Facilities Specialist to serve as a key contributor to our facilities management team. You'll coordinate maintenance, manage SAP systems, supervise contractors, and be the trusted liaison between our internal customers and facilities services. If you have SAP Plant Maintenance expertise, strong customer service skills, and thrive in regulated environments, this role offers the perfect blend of technical and interpersonal challenge.

The Opportunity

Essential Job Functions & Major Contributions

• Coordinates facility repair and maintenance frequently involving the supervision of contractors. Inspects completed work for quality, compliance with local procedures and documentation for final approval. Primary liaison between internal customers and facilities management for unscheduled maintenance and projects, local personnel and equipment relocations, and small projects.
• Coordinates and supervises various contracted maintenance services that includes but is not limited to mechanical, plumbing and electrical equipment and systems. Assesses service provider performance at least annually.
• Primary or back-up SAP Plant Maintenance coordinator, adding equipment master records, functional locations, setting up maintenance plans and general equipment task lists, generating and tracking PM and maintenance orders, documenting order completion, and auditing of maintenance records and reports to ensure regulatory compliance of the maintenance program. Generates CMMS reports based on gathered metrics.
• Assist with delegating repair/service tickets to the Facilities Team
• Assists with handles invoices for review, approval, payment, and filing. Acts as the primary liaison GenMark Facilities group, service providers and Accounts Payable.
• Responsible for collection and prompt reporting of any customer service-related issues directly to the Facilities Manager or Director. Responsibilities may include preparing, tabulating, and analyzing customer satisfaction surveys related to any or all of the wide array of service provided by the group through ServiceNow.
• Support O&M technical leads, which may include periodically performing daily rounds and on-call services
• Maintains GMP SOPs and non-GMP Facilities documents
• Trained to input SOP Change Requests
• Other tasks delegated to by the Manager

Who You Are

Education & Experience

• Bachelors Degree in Mechanical Engineering, Industrial Engineering, Electrical Engineering, Business Administration, etc.
• Minimum 2 years working experience with SAP Plant Maintenance Module software and knowledge of Archibus
• Minimum 4 years' experience working in a customer service intensive role and/or facilities maintenance planning
• Exceptional customer service skills
• Experience working in an ISO and FDA regulated environment.
• Advanced computer skills - e.g., MS Office (Excel, Word, PowerPoint), Google Workspace

Preferred:

• Technical/trade school specializing in electrical, plumbing or mechanical systems.
• Thorough expertise using SAP Plant Maintenance Module software, Archibus, and ServiceNow
• 6 or more years' experience working in a relevant Facilities Management and Planning position
• Experience working with Monday.com

This position is not eligible for relocation.

The expected salary range for this position based on the primary location of California is $66,900 - $124,200 USD Annual. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Who We Are

GenMark is now a proud member of the Roche Group, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. As a global leader in healthcare, Roche Diagnostics offers a broad portfolio of products, tools and services that help in the prevention, diagnosis and management of diseases like HPV, HIV, hepatitis and diabetes as well as other medical conditions, such as fertility and blood coagulation. With the addition of GenMark to the Roche Group, syndromic infectious disease diagnostics is now added to the long list of disease states and conditions that the Roche Group addresses. GenMark's ePlex true sample-to-answer system offers unique solutions to address the most significant challenges facing clinical laboratories, while supporting hospital systems to deliver patient-centered, value-based care. ePlex streamlines the diagnostic workflow from physician order entry to the final test report and is the true sample-to-answer solution designed to improve patient care, reduce costs, and increase lab efficiency. GenMark is headquartered in Carlsbad, California.

GenMark is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.