Cashier/FOH Team Member

Cashier/FOH Team MemberAs a Cashier/FOH Team Member, you will be an ambassador of our brand. You will be an integral part of the guest experience, through the face-to-face customer interaction that sets us apart from other restaurant companies. You will report to the Shift Managers and General Manager and will be empowered to go above and beyond to ensure amazing guest service. You will be responsible for crafting thoughtful and personalized experiences for our guests from greeting them to saying goodbye as they leave. We encourage our team members to be well-rounded team players, willing to get their hands dirty and do whatever it takes to keep your store running smoothly! No matter what position you start in with us, you will have the opportunity to be cross-trained and will be tasked to take on different positions within our team. Cashiers at some concepts will automatically be crossed trained in the kitchen areas.Responsibilities:Maintain cleanliness of front line, lobby, bathrooms + patio area, take out lobby trash, bus and clean tables and chairs. Restock utensils, napkins, beverage station, and bathroomsLearn and maintain knowledge of our changing salad menu to effectively communicate all ingredients to guestsEnsure all food on the line meets food safety and quality standards, eliminating cross-contamination on the front lineMaintain knowledge of critical dietary information and demonstrate proper food handlingSet up, maintain and break down front line area and cashier areasOperate POS register to complete customer transactionsGreet guests, guide the customer journey, get manager on duty to assist any guest issues or concerns in a timely mannerMaintain cleanliness and organization of cashier area and other areas requested by manager on dutyAnswer phones in less than 4 rings and with a pleasant inviting voiceMaintain proper cash handling procedures and shift change counts with managerCertified in food safety and TABC if required by locationRequirements/Desired Traits:Food, restaurant, team and/or customer service experienceA team player with a positive can-do attitudeQuick and adaptable learnerExcellent and collaborative communication skillsA knack for delivering personable customer service and a desire to make connections with guests everydayService with a smilePhysical Requirements:Ability to read and comprehend information at a close range, and follow instructions accurately and efficientlyAbility to use electronic systems, such as computers and tablets.Physically able to lift up to 25-50 pounds and, stand for long periods of timeManual dexterity able to operate cutting tools and kitchen utensilsSubject to exposure to cleaning chemicalsThe Company provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.Benefits/Perks:Annual Paid Vacation - Up to ten (10) days per calendar yearBenefits/Insurance - Eligible for medical, dental, and vision on the first of the month after 60 days in the positionEquity Opportunity - Equity opportunities will be evaluated upon consistent, superior personal and business performance as well as growth into the Area Manager or Director level, either of the two levels required to qualify for such considerationComplimentary Team Member Meal & Drink while on Shift50% Discount off any item at any time