Platform Administrator

Platform Administrator

Imagine the ultimate destination for those who want to work at the cutting edge of technology, energy, and infrastructure. Hut 8 is on a mission to build and operate some of the world's largest data centers for next-generation computing workloads, including AI, Colocation, Cloud, and Bitcoin Mining. We are proud to offer interesting and challenging opportunities for individuals who want to build teams, solve problems, and make an impact from day one. If you're an ambitious individual looking for a career that is as rewarding as it is challenging, you've come to the right place.

About The Role

To provide support and ownership to client facing platforms. This position is responsible for the day-to-day management of these platforms ensuring they are available, upgraded, and maintained. Ultimately providing Hut 8 clients with secure, intuitive, and efficient platforms to assist with the client's infrastructure and I.T. needs.

Some of the key responsibilities you should expect are the following:

• Gather stakeholder requirements and provide solutions, options, costs and timelines.
• Deliver reliable solutions on time and on budget.
• Provide procedures and training to staff.
• React quickly to changing requirements with the ability to determine impacts and solutions.
• Coordinate and lead in key process improvements.
• Participate in design and review of new systems and applications.
• Define and perform system backups and recovery procedures.
• Monitor and test system performance and provide performance statistics and reports.
• Operate and support platforms on 24x7x365 basis.
• Secure platforms under management.
• Maintain detailed asset lists.
• Lead migration efforts.
• Provide technical support and training for the NOC on matters relating to Hut 8 platforms.
• Develop and maintain training materials and platform documentation.
• Share knowledge and/or provide guidance to other members of the team.
• On-call availability. Ability to work during weekend change windows.
• Adhere to operational procedures and service provider frameworks including ITIL.
• Operate transparently and within a continual learning and improvement culture.
• Know your platform, customers and customer commitments.

About You

• College diploma or university degree in computer science and/or 4 years equivalent work experience and/or other technical certification.
• Experience deploying operating systems in virtualized and containerized environments.
• Experience installing, configuring, and maintaining multiple operating systems including Windows and Linux.
• Experience with disaster recovery and backup products such as Veeam and Zerto.
• Experience with programming or scripting languages and basic database management.
• Hands-on hardware and software troubleshooting experience.
• Experience working in a team-oriented, collaborative environment.
• Extensive technical support experience.
• Excellent understanding of network technologies including VLANS, VXLAN, NSX, VLT, DNS and OSPF.
• Familiarity with Open Stack and VMware highly beneficial.
• Familiarity with TCP/IP protocols, firewall management, and database administration.
• Good technical knowledge of current network hardware and standards, familiarity with OSI layer and advanced networking concepts (switch, route, etc).
• Strong understanding of the organization's goals and objectives.
• Good written and oral communication skills.
• Good interpersonal skills.
• Advanced troubleshooting skills.
• Proven analytical and problem-solving abilities.
• Attention to detail.
• Ability to present ideas in business-friendly and user-friendly language.
• Highly self-motivated and directed.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Strong customer service orientation and demonstrated history of a willingness to help.

About The Work Environment

This role is remote or based in Western Canada. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The salary for this role ranges from $120,000 CAD - $170,000 CAD.

What Makes Hut 8 A Great Place To Work

Hut 8 offers a benefits and wellness program that includes medical, dental, vision, life, and short-term and long-term disability insurance, as well as paid time off. We are proud to invest in building the best team in the industry. At all levels of the organization, we are driven by an entrepreneurial spirit, radical transparency, and relentless growth mentality.

At Hut 8, you will have the opportunity to:

• Work with bright, driven peers from a range of educational and professional backgrounds including software development, energy, engineering, entrepreneurship, investment banking, private equity, and management consulting.
• Design and pitch new products, services, and other initiatives to a leadership team consisting of serial entrepreneurs and seasoned executives and backed by a board of directors consisting of industry veterans of energy, finance, and government.
• Debate ideas and alternatives in a truly meritocratic setting where the learning curve is steep and the lessons come from both senior and junior members of the team.
• Build a lifelong network of friends and professional connections at the cutting-edge intersection of technology, energy, and infrastructure.