Director, Enterprise Applications

• Plan, direct, and oversee engineering, operations activities, and project execution for InnovAge's Enterprise applications portfolio
• Lead, mentor, and develop the Enterprise Applications team
• Lead ERP development and lifecycle in partnership with IT and business teams
• Manage development and deployment of enterprise applications, systems software, and enhancements
• Govern selection, deployment, upgrading, and maintenance of Line-of-Business and Enterprise software, including HIPAA and SOX compliance and relevant standards such as PCI and ISO 27001
• Collaborate with internal audit, external audit, and InnovAge management on SOX and IT GRC controls
• Ensure applications support business goals and user requirements across user communities
• Align application development, deployment, and support with business and IT strategies
• Lead multiyear capability road maps for enterprise applications with business leads, system integrators, end users, and vendors
• Advise senior management on application strategy across markets and business units
• Prepare management reports and participate in Steering Committee meetings
• Manage enterprise application technology annual budgets and costs
• Oversee release and change management and quality standards for multiple technology solutions
• Define and track team performance metrics against organizational goals
• Oversee multiple projects and prioritize resources based on availability
• Partner with peers to acquire and maintain operational and technical support tools and track SOP compliance
• Build and manage internal and external stakeholder relationships
• Promote Integrity, Honesty, Professionalism, Trust, Security, and Quality

Requirements

• Bachelor degree in computer science, related technical field, or relevant experience required
• 10+ years of experience implementing, upgrading, and enabling lead ERP solutions, leading ERP teams, and deploying solutions in Finance, Payroll, HR, and Maintenance
• 5+ years of experience with enterprise architecture and design patterns
• Proven enterprise integration experience focused on cloud computing and traditional ERP environments
• Experience developing IT architecture strategies and roadmaps
• Ability to understand and articulate enterprise-level business requirements, direction, and initiatives
• Substantial knowledge of business functions, processes, and supporting technology in a Healthcare organization
• Experience in information and data management for finance, supply chain, customer service, HR, and business/process improvement
• Experience leading geographically dispersed teams and building strong, scalable, and diverse teams
• Required Healthcare experience, including implementation of ERP, Claims, and HCM systems in a Healthcare environment
• Experience with Agile methodology
• Experience hiring, managing, developing, and retaining highly technical staff and leadership
• Experience managing teams within a matrixed structure
• Experience leading complex technology development projects on time and on budget
• Experience leading operations and support teams while meeting defined service levels
• Experience with software technologies and tools used by business and operations staff
• Excellent knowledge of cloud, databases, applications, platforms, and services
• Experience operating in cloud platforms such as Azure
• Experience developing, tracking, and reporting KPIs such as uptime, team velocity, lead time, and cycle time
• Organizational and conflict resolution skills
• Exceptional written and verbal communication skills
• Strong business acumen and customer service attitude
• Excellent managerial and supervisory skills
• Ability to deliver deadlines on time and within budget
• Excellent analytical and problem-solving skills
• Financial skills and ability to analyze financial data
• High tolerance of ambiguity
• Value-creation mindset

Core Competencies

Demonstrates expertise in leading ERP development and lifecycle management, with a strong focus on healthcare applications and compliance with HIPAA, SOX, PCI, and ISO 27001 standards. Proven ability to manage diverse teams, develop IT architecture strategies, and align technology solutions with business goals.

Highest-signal resume keywords

• ERP Development and Lifecycle Management
• Healthcare Experience with ERP, Claims, and HCM Systems
• Cloud Computing and Enterprise Integration
• Agile Methodology
• Team Leadership and Development

ATS Optimization Keywords

Hard Skills

• ERP Solutions Implementation
• Enterprise Architecture and Design Patterns
• Information and Data Management
• KPI Tracking and Reporting
• Financial Data Analysis

Soft Skills

• Organizational Skills
• Conflict Resolution Skills
• Exceptional Communication Skills
• Strong Business Acumen
• Value-Creation Mindset

Industry Keywords

• Healthcare Compliance
• HIPAA
• SOX
• PCI
• ISO 27001

Tools & Technologies

• Cloud Platforms (Azure)
• Databases
• Applications
• Platforms
• Software Technologies for Business Operations

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