Field Engineer 4

Field Engineer Job Description

Location: Norcross, Georgia 30092

Weekly Mileage: 250 - 350

Driving/Non-Driving: Driving - Candidate(s) are NOT paid to drive to and from work. All mileage during the day to work locations are reimbursed per the standard mileage.

Prescreen Questions: MUST HAVE ON TOP OF EVERY RESUME

• How many years of Computer Hardware Repair Field experience do you have?
• Within the last 2 years how many Motherboards have you replaced?
• Within the last 2 years how many LCD's have you replaced?
• How many years of experience do you have diagnosing Dell laptops and PC's?
• Are you A+ Certified? (A+ certification is required by the client. Selected candidates who do not already have their A+ certification will have 90 days after their start date to become certified, or be subject to termination.)

Job Details:

• Candidate will be taking PC hardware break fix calls at various locations.
• Must have reliable transportation.
• Must be able to pass drug and background screening.
• Must be able to complete required product training.

Required Skills:

• DELL Desktop PC, Install/Support, Expert
• A+ Certification (preferred)

Key Responsibilities:

• As a Unisys Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
• Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
• You may also perform whole unit swaps, repair or replace PC peripherals.
• Must have reliable transportation as this role services the metro and surrounding areas.
• Close service tickets in real time in the Unisys Call Management system using Company provided phone.