Phone Pro

Job Title

Duties and Responsibilities

Answers phone, suggestively sells menu items, accurately takes orders and quotes proper delivery times.

Familiar with menu and able to describe items.

Knows manager, coupon and Radio/TV specials.

Responsible for proper cash handling.

Able to give directions to the restaurant.

Keeps pace with incoming orders.

Keeps area clean and organized.

Assists in keeping kitchen area clean.

Stays familiar with delivery area.

Assists with folding pizza boxes.

Performs guest callbacks.

Completes opening and/or closing checklists.

Other duties as assigned by Company Management.

Requirements

Entry-level position.

Skills and Characteristics Required

Excellent customer service skills.

Strong communication skills. Must be pleasant, personable and friendly.

Sense of urgency.

Physical Demands

Must be able to speak clearly and listen attentively to supervisors and employees. Must have the ability to remain stationary for periods of up to four hours in length.

Working Conditions

Typical restaurant environment.

Reports to: Manager

LOCATION: 1943 N. Grimes St.

FLSA Status: Non-Exempt