AI Product Owner, Legal Operations

AI Product Owner, Legal Operations

Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Are you passionate about translating AI capabilities into products that solve real legal problems? Do you thrive on understanding attorney and paralegal needs deeply conducting interviews, mapping legal workflows, and documenting requirements? Can you bridge the gap between technical possibilities and legal business value? The Business Engineering team within Legal Operations is building AI-powered products for a global legal organization. The AI Product Owner role is central to this mission bringing legal domain expertise, understanding user needs firsthand, defining what we build, and driving adoption across practice groups.

Responsibilities

• Support the product vision, strategy, and roadmap for AI products serving Legal Operations
• Leverage legal domain expertise to understand practice group workflows, terminology, and pain points
• Conduct user interviews, workflow analysis, and stakeholder sessions with attorneys, paralegals, and legal operations staff
• Document business requirements, legal process flows, and user stories with clarity and precision
• Define and prioritize the product backlog based on user needs, business value, and technical feasibility
• Translate legal workflows (matter management, contract lifecycle, outside counsel management, compliance) into clear product specifications
• Map current-state and future-state legal processes to identify automation and AI opportunities
• Collaborate with AI/ML Engineers to understand technical constraints and shape feasible solutions
• Work with AI Product Developers to design intuitive user experiences that drive adoption
• Facilitate requirements workshops, design sessions, and UAT with practice group stakeholders
• Define success metrics and measure product impact post-launch
• Conduct demos, gather feedback, and iterate based on user input
• Drive go-to-market planning including change management, training, and adoption strategies
• Communicate product roadmap, progress, and trade-offs to stakeholders and leadership
• Stay current on AI capabilities and legal tech trends to inform product direction

Minimum Qualifications

• 6+ years of experience in product management, business analysis, or legal operations with hands-on experience across multiple disciplines
• Strong understanding of corporate legal department operations, workflows, and terminology
• Proven ability to conduct user research, document requirements, and translate findings into product specifications
• Experience working with technical teams (engineering, data science, AI/ML)
• Proven track record delivering solutions leveraging design thinking, agile methodologies, and the product development lifecycle
• Excellent documentation skills able to produce clear business requirements, process flows, and user stories
• Strong facilitation skills for workshops, interviews, and stakeholder sessions
• Excellent communication skills able to engage credibly with attorneys and influence stakeholders

Preferred Qualifications

• Direct experience in a corporate legal department, law firm, or legal tech company
• Familiarity with legal systems (matter management, CLM, eBilling, document management, eDiscovery)
• Understanding of legal spend management, LEDES/UTBMS billing codes, and outside counsel operations
• Experience with AI/ML products or data-driven applications
• Understanding of AI capabilities and limitations (LLMs, RAG, agents, prompt engineering)
• Experience with business process modeling and workflow documentation tools
• Experience with product analytics and user research methodologies
• Certified Scrum Product Owner (CSPO), CBAP, or similar certification
• JD, paralegal certificate, or legal operations certification a plus
• Track record of shipping products that legal professionals adopt and value

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $140,700 and $211,400, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple's workplace Learn about reasonable accommodations for job applicants Apple accepts applications to this posting on an ongoing basis.