Patient Access Representative
Ascension
Your Future Role At A Glance
Location: Racine, WI
Facility: All Saints Hospital
Department: Behavioral Health
Schedule: Day Shift | Full-time
How You'll Make An Impact In This Role
Orchestrate patient scheduling workflows to ensure the most efficient use of time and clinical resources, providing a seamless access experience for every patient.
Serve as the primary point of contact for patients and staff, facilitating clear communication regarding procedure requirements and pre-service instructions to alleviate patient anxiety and ensure preparedness.
Manage the integrity of patient data by accurately collecting and entering demographic, insurance, and clinical information, forming a reliable foundation for high-quality care.
Coordinate essential pre-service authorizations and insurance verifications, proactively resolving barriers to ensure patients can receive their prescribed procedures without delay.
Support clinical operations by expertly managing complex scheduling needs and independently navigating resources to resolve any procedure-related conflicts.
What Minimum Requirements You'll Need
Education: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Benefits That Help You Thrive
Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
Time to recharge: pro-rated paid time off (PTO) and holidays
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Family support: parental leave, adoption assistance and family benefits
Other benefits: optional legal and pet insurance, transportation savings and more
Life At Ascension: Where Purpose Meets Opportunity
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.
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