Vehicle Service Technician Assoc

Vehicle Service Technician (VST) Associate Location: Mesa, Arizona Job Summary The Vehicle Service Technician (VST) Associate provides wide variety of clerical and office duties including ordering, phone calls, emails, customer services and various administrative tasks. Frequent communication with internal and external stakeholders to assist and provide strong customer services to all stakeholders. Knowledge of conflict resolution and deescalation is preferred. Works to prepare correspondence including letters, memoranda, and reports. Essential Functions/Duties Typing, filing, ordering, inventorying support services supplies including uniform items. Write letters and correspondence as needed. Maintains files on correspondence in all aspects of the job assignments including the employee database management system. Answers telephones, screens calls, and takes messages. Maintains reports and records. Assists in collecting data as needed. Assists employees with sizing and ordering of all uniform items. Responsible for all paperwork and required documentation related to uniforms including inventory replenishment. Qualifications Education High School Diploma Associate’s degree or equivalent (preferred) Two (2) years in related field (preferred) Knowledge, Skills, and Abilities Proficiency in MS Word, MS Excel, MS Access, MS PowerPoint, MS Outlook (MS Office 365). General knowledge of POS (point of sale) and electronic credit card systems. Self-starter with thoughtful decision-making processes. Ability to work under time constraints. Effective oral, written, and interpersonal communication skills. Credentials / Licenses Valid State Driver’s License EEO Statement Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. #J-18808-Ljbffr Rural Metro Fire Department