Senior Product Engineer

ChargeTronix operates with an ethos of ease: ease of integration, ease of installation, and ease of service. Made with the best materials and crafted with user experience in mind, our chargers are designed to fit the customer’s needs without any hassle. When you need a charge—you need ChargeTronix. “CHARGING WHAT MATTERS!” Benefits 401(k) Dental insurance Health insurance Job Summary The Senior Product Engineer will be an expert on all technical aspects of the company’s EV chargers and will assist the organization in a myriad of aspects with their product knowledge. The Senior Product Engineer will utilize their extensive knowledge of EVSE to drive product development, manage individual tasks, and advocate for ChargeTronix’s development team. It will also be the duty of the Senior Product Engineer to stay current with industry knowledge as it pertains to EV chargers and also stay current with internal product changes. The Product Engineer will also work closely with other departments to ensure that ChargeTronix products are achieving the quality and efficiency standards of ChargeTronix. This work will include regulatory support as well as launching and managing programs and pilots required by regulatory decisions. The Senior Product Engineer will conduct quantitative analytical work and qualitative work to support various regulatory proceedings, pilots, and strategy efforts. Job Responsibilities Work closely with R&D, operations, sales, marketing (UI/UX brand and style consultation), and service organizations to perfect product performance for best-in-class customer experience while working in an environment of rapid innovation and technology change. Collaborate with Product Managers of related products in the North America DC & AC EV charging product line to develop and improve ChargeTronix products. Assist in quality assurance of EV chargers’ current or new firmware and hardware through testing. Stay current with EVSE information/knowledge as it changes in the industry through research of hardware, firmware, and network evolution. Manage sourcing and creation of ChargeTronix EVSE documentation including, but not limited to: certifications, work instructions, schematics, and test reports. Manage and conduct training modules to internal employees and clients on ChargeTronix’s EVSEs, which includes installation, maintenance, troubleshooting, FAQs, etc. Actively involved in solution design for the relevant DC EV charger issues, projects, and proposals. Initiate activities to continuously improve the product including use of modern technologies, industry-leading trends, and insight based on customer demand. Manage the product lifecycle strategy and implementation of products in the current and future portfolio of DC & AC EV charging stations in the North American eMobility Market. Assist the service department with maintenance issues, providing expertise on EVSE hardware and firmware to help drive solutions. Other duties as assigned. Job Qualifications Minimum Qualifications Bachelor’s degree in Electrical Engineering or equivalent engineering background. 4 to 8+ years of experience as an engineer in product development, R&D, testing, or service in the EV Charger industry or closely related industry, or a background providing an equivalent skill set. Strong knowledge of EVSE communication, hardware, firmware, and standards related to charging. Experience with JSON, Protobuf, gRPC, REST, TLS, TCP, UDP, CAN. Desired to have experience with the device-to-cloud interfaces of charging protocols such as OCPP, ISO15118, etc. Desired to have experience implementing software for power conversion, thermal controls, battery management, or other highly physical product implementations. Comfortable with multi-tasking, prioritizing, and working in a fast-paced environment. Strong verbal/written communication and presentation skills required. Strong organization and documentation skills required. Desired Qualifications Master’s degree in Electrical Engineering or equivalent engineering background degree. Utility experience and/or pilot or project development experience. Prior experience with transportation electrification and/or energy storage technologies, use cases and operational capabilities. Basic understanding of overall electric grid design, energy system, and operations. Strong drive for results and continuous improvement. Proficiency with Google Suite, Word, Excel, PowerPoint, and MS Project. Six Sigma certification is a plus. Ability to work in a matrixed environment and a positive, execution-oriented mentality. Ability to be creative, versatile, efficient and productive in the face of ambiguity. Proficient in Mandarin. ChargeTronix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law. #J-18808-Ljbffr