Brand Ambassador - Retail

TEMP Brand Ambassador - Retail Sales & Customer Engagement

Location: Westfield Garden State Plaza, Paramus, NJ

Duration: TEMP, approximately 2.5 Months

Schedule: Monday-Saturday during mall operating hours

Pay Rate: $17.00 per hour

Shift Options

• Opening Shift: 10:00 AM - 6:00 PM
• Closing Shift: 1:00 PM or 2:00 PM - 9:00 PM

Position Overview

We are seeking energetic, outgoing, and customer-focused Brand Ambassadors to represent an innovative consumer product at a retail pop-up kiosk located in a high-traffic shopping center. This is a highly interactive, sales-driven role that requires individuals who enjoy engaging with shoppers, demonstrating products, and creating memorable customer experiences.

The ideal candidate is confident initiating conversations, building excitement around a product, and converting customer interest into sales while delivering exceptional service.

Key Responsibilities

• Greet and engage shoppers in a friendly, professional manner.
• Actively attract customers to the kiosk through product demonstrations and interactive conversations.
• Explain product features, benefits, and functionality to potential customers.
• Answer customer questions and recommend products based on customer needs.
• Process sales transactions using a point-of-sale (POS) system.
• Maintain a clean, organized, and inviting kiosk environment.
• Monitor and replenish product displays as needed.
• Ensure demonstration units remain fully charged and operational throughout the day.
• Assist with opening and closing procedures.
• Submit a brief end-of-day recap including customer feedback, sales activity, and any operational issues.

Qualifications

• Previous experience in retail sales, brand ambassador work, promotional marketing, customer service, or experiential marketing preferred.
• Strong communication and interpersonal skills.
• Comfortable approaching and interacting with the public.
• Sales-oriented mindset with the ability to drive customer engagement and purchases.
• Reliable, professional, and able to work with minimal supervision.
• Comfortable appearing in photos or videos for promotional and social media purposes.
• Ability to stand for extended periods in a retail environment.

What We're Looking For

• Outgoing and charismatic personality
• Strong customer engagement skills
• Professional and polished appearance
• Positive attitude and enthusiasm
• Ability to work independently
• Comfortable working in a fast-paced, customer-facing environment

Dress Code

Branded shirts will be provided. Employees should wear black or dark-colored pants and clean, comfortable sneakers while maintaining a professional appearance.

Training Provided

A brief paid product training session (approximately 30-60 minutes) will be provided covering:

• Product knowledge
• Key selling points
• Product demonstrations
• POS system operation
• Customer engagement techniques

No prior product knowledge is required. Candidates with strong personalities, excellent communication skills, and a passion for customer interaction are encouraged to apply.

For more information on this posting, please text Show phone number.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.