Operations Manager

Operations Manager

The Operations Manager provides strategic leadership and oversight for large-scale industrial and commercial electrical construction projects. This role is responsible for driving operational excellence through effective project planning, quality management, financial oversight, and team development, ensuring projects are completed safely, on schedule, within budget, and to the highest quality standards.

Strategic Project Planning & Execution

• Lead the review of project plans, contracts, and deliverables with Project Managers (PMs) to ensure alignment with organizational objectives and client expectations.
• Strategically allocate resources and establish performance metrics to support successful project execution and achievement of key milestones.
• Provide ongoing direction and support to optimize project performance across multiple projects.
• Identify project risks, implement mitigation strategies, and adjust plans as necessary to minimize disruptions and maintain project schedules.
• Conduct site visits and facilitate monthly project reviews focused on safety, schedule performance, quality, and change order management.

Quality Assurance & Operational Excellence

• Develop, implement, and enforce quality control standards and procedures across all construction projects.
• Lead inspections and collaborate with stakeholders to proactively identify and resolve quality concerns.
• Ensure timely implementation of corrective actions and continuous improvement initiatives.
• Oversee reviews of project schedules, safety compliance, administrative performance, and profitability.
• Coordinate closely with PMs, vendors, and the purchasing department to support material availability and uninterrupted project operations.

Financial Oversight & Risk Management

• Monitor project financial performance and ensure overhead schedules accurately reflect current and projected manpower requirements.
• Conduct financial and legal risk assessments and implement appropriate mitigation strategies.
• Evaluate the cost and schedule impacts of design and construction changes.
• Partner with PMs to communicate project impacts and risks to stakeholders proactively.
• Support forecasting, budgeting, and financial planning to maximize project performance and profitability.

Leadership & Team Development

• Provide leadership that fosters accountability, collaboration, and continuous improvement.
• Work closely with PMs to address client concerns and maintain a high level of client satisfaction throughout the project lifecycle.
• Mentor and develop project teams through coaching, training, performance feedback, and professional development opportunities.
• Build and sustain a high-performing workforce focused on operational excellence and project success.

Industry Representation & Stakeholder Management

• Represent the company within the electrical contracting industry while promoting its values, reputation, and expertise.
• Develop and maintain strong relationships with clients, subcontractors, suppliers, and other key stakeholders.
• Support successful project outcomes through effective communication, collaboration, and relationship management.
• Uphold the highest standards of integrity, ethics, and professionalism in all business interactions.

Additional duties as assigned.