Patient Access Specialist II

Patient Access Specialist (Medical Call Center Scheduler)

Help patients receive world-class care at Maryland's premier medical institution.

Deliver exceptional customer service to our patients via inbound/outbound correspondence (calls, emails, faxes, etc.) between physicians and patients requesting services.

Create connections with patients while working with an exceptional, multi-disciplinary team.

Coordinate intricate appointment scheduling using online software.

What you'll bring:

2+ years of experience in medical office, hospital, medical call center or similar customer service environment

High school diploma or GED

Passion for helping others

Ability to think quickly and problem solve

Ability to talk and type simultaneously, with excellent verbal and written communication skills.

Important Notice: Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.

Salary Range: Minimum 18.37/hour - Maximum 31.15/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.