Retail Cashier/Sales Floor Associate

Cashier/Sales Floor Associate: Goodwill Industries of Greater Cleveland & East Central Ohio

Location: Massillon, OH | Pay: $13.40 | Type: Hourly, Part-time

About the Job
Join us in making a meaningful impact in Massillon, Ohio! Be the friendly face of Goodwill. As a Cashier/Sales Floor Associate, you'll handle customer transactions, keep the store stocked, and build lasting relationships with customers and donors.

Responsibilities

• Ensures 100% donor and customer satisfaction.
• Itemizes purchases on the point-of-sale (POS) system, handles cash and makes change, and implements agency programs, i.e., Round Up, Loyalty, etc.
• Utilizes POS software to input starting and ending cash amounts and maintain accurate customer records.
• Handles customer disputes, makes exchanges according to policy, and assists customers in a friendly and helpful manner.
• Assists in stock rotation, merchandising racks, shelves, and other displays in a presentable manner.
• Assists store team leadership in the training of new personnel.
• Assists in maintaining a clean store, such as cleaning shelves, dusting, vacuuming floors, and cleaning windows and mirrors.
• Assists with floor running, apparel rotation, and cleaning dressing rooms as needed.
• Follows all agency safety policies and guidelines. Actively participates with supervisor and team members to address identified safety concerns.
• Embodies DGR (Donated Goods Retail) MODE Guiding Principles.
• Ends every transaction with "You changed a life today, Thank you!"
• Other duties as assigned

Qualifications

• Strength in mathematics
• Experience with computers preferred
• Strong people and customer service skills
• Prior retail experience preferred
• Able to identify shades and tones of color and visually inspect clothing
• High school diploma or GED preferred

Benefits

• Bonus incentive plan
• Daily Pay
• Generous paid time off
• Retirement planning with company match
• Employee Assistance Program
• Employee discount

Employees who work full-time are also eligible for:

• Medical, dental, & vision benefits at a fraction of the premium cost
• Short-term and long-term disability insurance at no cost
• Life insurance at no cost
• Paid holidays

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.