Director, MarTech Product Excellence, Operations

Drive product management excellence across a complex MarTech portfolio through scalable operating models, governance, and best practices Partner with senior leaders to shape strategy, influence decision-making, and foster cross-functional alignment Shape and execute the product management maturity roadmap Advance frameworks, standards, and ways of working across teams Establish and measure KPIs, maturity metrics, and continuous improvement initiatives Champion best practices across product discovery, prioritization, development, launch, and performance measurement Lead portfolio governance processes for prioritization, decision-making, and accountability Align strategy, investments, and execution priorities across MarTech Product, IT, Marketing, and business teams Develop executive-level dashboards, reporting, and insights Support annual and quarterly planning, budgeting, roadmap development, and portfolio optimization Lead change and transformation initiatives, including AI-enabled capabilities and operational excellence Lead key leadership forums and foster transparency, executive engagement, and organizational alignment Report to the ED, MarTech Product Strategy & CPO Digital Trust Partner with external consultants, vendors, and strategic partners Requirements Bachelor’s degree in business, Engineering, or related field required 8+ years of experience in MarTech product management, product operations, or related disciplines Deep expertise across the product lifecycle, including discovery, prioritization, delivery, and optimization Proven success advancing MarTech product management maturity through scalable operating models, governance frameworks, and best practices Ability to lead complex, cross-functional initiatives and drive results in highly matrixed global organizations Exceptional communication skills and strong executive presence Track record of influencing senior stakeholders and guiding strategic decisions without direct authority Experience partnering with external consulting firms, vendors, and strategic partners Expertise in portfolio management, investment prioritization, governance, and KPI development Analytical and data-driven mindset with ability to turn insights into actionable strategies MBA or advanced degree preferred Core Competencies Demonstrates expertise in MarTech product management, focusing on driving product lifecycle excellence, governance frameworks, and strategic alignment across cross-functional teams. Proven ability to develop KPIs and insights that inform decision-making and enhance operational performance. Highest-signal resume keywords MarTech Product Management Product Lifecycle Expertise Governance Frameworks KPI Development Cross-Functional Leadership ATS Optimization Keywords Hard Skills Product Discovery Prioritization Delivery Optimization Portfolio Management Investment Prioritization Data Analysis Continuous Improvement Change Management Operational Excellence Soft Skills Exceptional Communication Executive Presence Influencing Stakeholders Strategic Decision-Making Cross-Functional Alignment Certifications & Qualifications Bachelor’s Degree MBA or Advanced Degree Industry Keywords MarTech Product Management Governance Best Practices Operational Models Tools & Technologies Executive Dashboards Reporting Tools MarTech Platforms AI-Enabled Capabilities #J-18808-Ljbffr Jobtailor