Director, Client Accounts

Eastport Analytics is seeking a strategic, client-focused Director of Client Accounts to lead stakeholder engagement, drive organic account growth, and ensure delivery excellence across our federal mission portfolio. Reporting to the Founder and CEO, you will serve as a senior client-facing leader, overseeing multiple engagements, mentoring consulting staff, and scaling our account management organization. This role is central to our next phase of growth, requiring a leader who can balance trusted advisor status with operational discipline and talent development in a fast-moving federal consulting environment.

The ideal candidate brings significant experience leading and developing consulting, client services, or account management teams within the federal services space, success growing federal client accounts, and expertise operating within complex mission environments. Strong stakeholder engagement and mission-focused account leadership experience are critical to this role.

Key Responsibilities

• Client Leadership & Account Development: Lead account management and growth strategies; serve as a senior relationship manager to build trusted partnerships and drive organic growth through proactive opportunity identification, capture strategy, and proposal development.
• Delivery Leadership & Mission Execution: Oversee delivery governance and execution to ensure high-impact results and client satisfaction; translate complex mission objectives into scalable technical and analytical solutions in partnership with engineering leadership.
• Team Leadership & Workforce Development: Directly supervise and mentor consultants, with a specific focus on identifying and grooming future account leaders; foster a high-performance culture and mature our internal career development frameworks.
• Strategic Operations: Develop and implement reusable mission concepts, optimize internal service processes, and partner with executive leadership on company growth strategy, organizational design, and workforce planning.

Requirements

• Twelve+ years in federal services consulting, account management, and/or client delivery leadership.
• Demonstrated success leading and developing client-facing consulting teams while managing stakeholder relationships and delivery execution within complex federal mission environments.
• Demonstrated success leading client engagement and account growth activities to manage and expand federal client accounts valued between $3M-$10M+ within complex mission environments.
• Strong understanding of federal program delivery and experience partnering with technical teams to deliver analytical or mission-support solutions.
• Exceptional executive presence, communication, relationship management, and organizational leadership capabilities.
• Bachelor's degree required; Master's degree or equivalent advanced experience preferred.
• Must be able to pass a background investigation to obtain and maintain a Public Trust determination; U.S. Citizenship or Permanent Resident status required.
• Requires an in-person presence in the Washington, D.C. area for client engagement and leadership collaboration; local DMV candidates preferred.

Preferred Qualifications

• Proven experience with a consulting organization supporting federal mission domains-such as Treasury, DOJ, or IRS compliance, enforcement, and investigative programs-with a focus on operational analytics rather than solely enterprise IT modernization.
• Experience building or scaling account management functions within professional services organizations.
• Proven background driving organic growth and client expansion in mission-focused environments.

Eastport Analytics - Delivering Insight for Over 25 Years
Eastport Analytics partners with Federal agencies to strengthen and evolve mission-critical analytic systems that drive compliance, enforcement, and investigative outcomes. Our specialized analytic expertise, combined with a mission-first approach, ensures agencies extract maximum value from the tools, data, platforms, and processes they rely on today while building the capacity to meet tomorrow's challenges. Working side by side with Federal teams, we deliver practical, sustainable solutions that enhance analytic effectiveness, support core missions, and enable agencies to act with clarity, efficiency, and confidence.

Compensation & Benefits

The estimated base salary for this position is $180,000 to $230,000 (annualized USD). This role is eligible for bonus pay and a competitive benefits package. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained.

Eastport Analytics offers a full suite of benefits to help employees thrive professionally and personally including a balanced work life culture, unlimited PTO and radical flex time, employer funded health reimbursement account (HRA) to cover deductibles for health insurance, employer funded 401K, professional development, an inclusive professional work environment, fun quarterly events, and more.

Equal Opportunity Employer

Eastport Analytics, Inc. is proud to be an equal opportunity employer. We welcome and support all qualified applicants regardless of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. We are also committed to providing reasonable accommodations during the job application and interview process. To request accommodations, contact: View email address on click.appcast.io.

Fraud Prevention Notice

IMPORTANT- Eastport Analytics only communicates with candidates using @mail.paylocity.com or @eastportanalytics.com email domains.