Warehouse Associate

Warehouse Associate

Felder Group USA | New Castle, DE | Full-Time

Position Overview

Felder Group USA is seeking an experienced forklift operator and well-rounded warehouse associate to join our team. We handle high-value woodworking machinery, equipment, parts, and accessories. This position requires someone who is confident and experienced operating forklifts, understands safe material handling, and is willing to take responsibility for all aspects of daily warehouse operations.

This is not a forklift-only position. We are looking for a hardworking, dependable team member who can transition between unloading large machinery, preparing shipments, building crates, fulfilling UPS orders, managing inventory, and maintaining the warehouse.

Key Responsibilities

Forklift & Machinery Handling – Primary Focus

• Safely operate forklifts to load, unload, transport, and position large woodworking machinery.
• Receive and unload international shipping containers containing machinery and equipment.
• Load machinery onto flatbeds, enclosed trailers, and other commercial trucks.
• Understand forklift capacity, load centers, weight distribution, and safe lifting procedures.
• Inspect equipment and loads before handling, and identify unsafe conditions.
• Assist with securing, blocking, and bracing machinery for transportation.

Shipping & Receiving

• Receive incoming containers, freight, and parcel deliveries.
• Verify incoming shipments against packing lists and receiving documentation.
• Inspect shipments for visible damage, shortages, and discrepancies.
• Prepare machinery for outbound freight shipments.
• Pick, pack, label, and process daily UPS shipments.
• Coordinate freight staging, loading, and pickup readiness.

Crating & Packaging

• Build and modify wooden crates, pallets, and protective shipping structures.
• Use basic hand and power tools safely.
• Secure and protect machinery and accessories for transportation.
• Assist with custom packaging for oversized or irregularly shaped equipment.

Inventory & Warehouse Operations

• Perform inventory counts and cycle counts.
• Organize and maintain warehouse stock locations.
• Process customer returns and returned merchandise.
• Inspect returned items and document their condition.
• Maintain accurate shipping, receiving, and inventory records.
• Assist with general warehouse organization, cleaning, and maintenance.

Required Qualifications

• Proven professional forklift operating experience.
• Experience loading and unloading commercial trucks or shipping containers.
• Understanding of forklift safety, load capacity, and proper material handling.
• Ability to perform physical warehouse work throughout the day.
• Comfortable using hand tools and performing basic packaging or assembly work.
• Attention to detail when handling expensive equipment and inventory.
• Dependable attendance, a positive attitude, and willingness to help wherever needed.
• Ability to work independently and as part of a team.

Preferred Qualifications

• Experience handling large machinery, industrial equipment, or oversized freight.
• Experience with high-capacity forklifts or unusual load configurations.
• Shipping container unloading and trailer loading experience.
• Experience building wooden crates or custom pallets.
• UPS WorldShip or similar shipping software experience.
• Inventory management and warehouse computer system experience.
• Familiarity with freight damage inspection and receiving procedures.

The Right Candidate

We are looking for someone who takes pride in working hard and doing things correctly. The ideal employee is comfortable operating a forklift around expensive machinery, but is equally willing to pick small orders, build a crate, count inventory, process returns, or help clean the warehouse.

We value safety, reliability, initiative, teamwork, and a willingness to do whatever the job requires. Experience with our specific machinery and internal systems can be taught. Strong forklift fundamentals, good judgment, and a dependable work ethic are essential.