Dietary Assistant

Dietary Assistant

Join the MercyOne Family! We are looking to hire a Dietary Assistant!

As a Dietary Assistant at MercyOne, you will be responsible for completing and processing patient menus and nourishments to assure compliance with diet orders. Responsible for using computer software systems to ensure patient safety with dietary restrictions and accuracy of meal tickets. Assist with patient tray and nourishment delivery to floors. Provides proper phone etiquette and customer service for all age groups from infants to elderly.

Reviews Electronic Medical Record to identify level of nutrition risk needed following guidelines established by Clinical Dietetics staff.

Uses dietary software program to assure patient safety and meals are served in compliance with current diet order.

Interprets information and reports generated from dietary software for verification of patient menus.

Input, implement and deliver nourishments and tube feeding orders. Calculates amount of tube feeding product needed to meet physician's order.

Responsible for collecting "Same Day Menu" selections from patients in compliance with diet order.

Responsible for generating patient meal tickets, patient listings and requested patient reports using dietary software.

Processes and records; early/late trays, guest trays, Bereavement and Peace Trays for patients, guest and staff.

Answer telephone using good customer service skills and accurately communicates messages.

Maintains schedules and arranges outpatient appointments for Clinical Dietitian staff.

Accurately calculate patient carbohydrate intake as ordered.

Schedule:

• Full time, 1.0 FTE (40 hours per week)
• Varied shifts based on departmental needs
• Weekend and holiday rotation required

General Requirements:

• Maintains a professional, collaborative work environment to foster a positive public image for MercyOne Medical Center.
• Knows and adheres to all laws and regulations pertaining to patient health, safety, food safety, and medical information (i.e. HIPAA, etc.)
• Basic knowledge of diet restrictions and allergies.
• Must have a high level of interpersonal skills: able to work in a healthcare environment.
• Skill in operating office equipment.
• Skill in utilizing a personal computer and related software.
• Ability to communicate clear, concise and effectively with staff, patients, and the public.
• Ability to follow oral and written instructions accurately.
• Ability to collect data, keeps accurate records, and prepares reports.
• Ability to organize and prioritize multiple tasks.
• Must have comprehensive knowledge of HACCP, principles of food safety, and sanitation.

Education:

• High school graduate or equivalent preferred.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Ministry/Facility Information:

MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, retail pharmacies, palliative care, and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.

In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet® hospital four consecutive times - the nation's most prestigious award for nursing excellence.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.