Loan Processing Team Lead

Loan Processing Team Lead

The Loan Processing Team Lead oversees the timely receipt of required supporting loan information from the borrower and accurate preparation of the loan package for submission to underwriting and assures proper compliance and legal documentation. The Team Lead is responsible for training new team members and cross-training current team members. This position maintains a partnership with sales and other team members to ensure the combined goals for organization are being met and serves as a trainer, mentor, and coach for team members and loan officers.

Ensure timely assembly and delivery of loan packages to underwriters, including borrower and property financial information, confirming compliance with appropriate rules and regulations.

Manage and process assigned pipeline of conventional, government and non-conforming mortgage loans from application to approval.

Assist Consumer Credit Manager to develop, implement, and maintain efficient process flows conducive to federal and state compliance regulations as well as bank policies and culture.

Provide guidance and expertise to other loan processors on standard mortgage lending concepts and practices.

Assist in conducting audits of loan officers, processors, and underwriters to identify errors and areas of weakness, as well as to evaluate accuracy and compliance on all loan documentation.

Work with Legal and Compliance to ensure policies, procedures, and practices meet federal and state regulations and the regulatory agency of the bank (OCC).

Evaluate internal pipeline reports for compliance and operations turn time and maintains and disseminates monthly and weekly reports.

Train new employees and facilitate ongoing training and cross-training.

May handle time management and contribute to performance management of processors.

Maintain confidentiality and security of sensitive information.

Adhere to all corporate policies and procedures, Federal and State regulations, and laws.

Complete all mandatory annual compliance training.

Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection, and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.

Perform other duties and special projects as assigned.

High school diploma or equivalent.

6+ years of mortgage processing experience including conventional and government loans.

Experience with Desktop Underwriter, and thorough knowledge of the lending, processing, and underwriting guidelines of the Federal National Mortgage Association and United States Department of Agriculture.

Thorough knowledge of bank underwriting guidelines, as well as loan processing functions and related requirements and procedures.

Familiarity with all Federal and State banking regulations, including the Bank Secrecy Act and the USA Patriot Act.

Familiarity with all Federal and State banking regulations pertaining to lending and consumer compliance, including fair lending laws.

General knowledge of bank deposit and investment products and services.

Excellent attention to detail, with strong problem-solving, organizational, and time management skills.

Solid oral and written communication skills, with ability to interact effectively with all customers, both internal and external.

Approaches responsibilities with enthusiasm for delivering excellent customer service, displaying energy and drive for accurate task completion, and an overall ambition for success.

Take personal accountability and responsibility when errors occur and learn from mistakes.

Ability to understand and use bank policies and procedures to ensure operational efficiency and regulatory compliance.

Proficient in Microsoft Office products.

Must be bondable.

Associate's degree or higher in business or another related field.

Prior supervisory experience.