Clinical Director

Job Description

Job Description

Description:

Nexus Family Healing is seeking an impact driven Clinical Director to provide strategic and clinical leadership for our Treatment Foster Care program in Towson, MD . This role oversees trauma-informed service delivery, program quality, staff development, and regulatory compliance while ensuring youth and families receive exceptional, strengths-based support across all aspects of care.

Nexus Family Healing is located on a historic site in the heart of Baltimore, Maryland, that has been helping kids in need for over 200 years, originally as an orphanage in the early 1800s. In 2012, Nexus Family Healing affiliated with this location, bringing our innovative trauma-informed practices to the youth of Baltimore. This location includes programs for youth and teens with emotional, behavioral and mental health or sexually problematic behaviors, a diagnostic center, a vocational program, a school and treatment foster care for ages 0-21. 

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.  

Schedule/Location/Pay:  

Salary Range - $100,000 - $110,000

Full Time - On-site opportunity (1301 Woodbourne Ave, Baltimore, MD)

Nexus’ Comprehensive Benefits Include:  

• Guaranteed salary, schedule, PTO, and health benefits!
• Guaranteed case load and positive impact on youth who need us the most
• Therapist Flexible Scheduling - based on client & family needs
• Four weeks paid time off (PTO) in the first year of employment
• Additional 8 Floating Holidays
• Comprehensive clinical and inter-department support - you don't have to do everything yourself!
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW – Talkspace Therapy Benefit for the whole family
• NEW – Hinge Health Benefit for the whole family
• NEW – Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• Clinical Professional Development 
  • Company sponsored Clinical license renewal expense
  • Company sponsored continuing education training 
  • Company sponsored supervision
  • Receive professional training
  • Maintain membership with a professional association
• And much more!

Position Summary: The Clinical Director is responsible in providing trauma-informed care services across all assigned agency functions. The Clinical Director directs and supervises the management of clinical programming and directly related activities at their agency. They will also function as a Nexus management team member with similar responsibilities across all sites. 

Primary responsibilities:

Program Management & Administration

• Provides program management and administration onsite and within the organization through a trauma-informed care lens.  
• Develops, grows, and drives clinical programs and programming consistent with Trauma-Informed clinical best practice, community needs and organization directives. 
• Initiates, identifies, and analyzes potential or current problems or risk factors at the agency and generates alternative sound decisions. 
• Maintains responsibility for development and monitoring of admission and discharge criteria. 

Program Policy & Strategy

• Participates in the budget development process and retain responsibility for the budget in the clinical area. 
• Investigates and responds to problems in the areas of referrals, intakes, and discharges. 
• Responsible for clinical aspects of quality assurance (i.e., Referral Agent Satisfaction Surveys, Exit Interviews, Quality Management Program) at the agency.  
• Demonstrates conflict-resolution skills with clients, families, and other team members in times of need. 
• Responsible for ensuring that all program policies, procedures, and manuals are current and complied with. 
• Ensures all Nexus treatment philosophies are taught and implemented consistently at agency. 
• Participates in and support the ongoing selection, evaluation, and professional development of staff. 
• Ensures compliance with all physical and emotional safety policies and procedures involving living areas, buildings, campus grounds, and while attending off-campus activities. 

Procedure, Training & Compliance

• Maintain appropriate boundaries in all interactions and contact with clients and their families. 
• Complies with all documentation standards including, but not limited to, critical incident reporting, informing the family as appropriate; Ensures compliance with licensing and regulatory requirements. 
• Regularly attends and actively participates in staff meetings, positively representing and advocating for the needs of clients (and their families as applicable). 
• Performs restraints with clients in the event of imminent harm to self or others, when applicable based on operational licensing; reports incidents to the proper individuals, to include families. 
• Exhibits clear, professional, respectful, and strengths-based communication with external contacts, families, clients, and families.  
• Easily adjusts and be highly flexible in meeting changing work needs and demands and willingly provide direction and/or assistance when needed. 
• Remains current on all required training and certifications. 
• Represents the agency and programing; manage internal and external issues and inquiries in conjunction with the Executive Director. 

Required Education and Licensure:

• Master's degree in Social Services, Social Work, Clinical Counseling, Psychology, or clinically related field required. 
• Three (3) years’ experience in adolescent, adult and family-based behavioral counseling and/or residential experience, or related field. 
• Two (2) year’s supervisory experience. 
• Provides board-approved clinical supervision for LMSW staff pursuing licensure hours, ensuring compliance with state licensing board requirements and professional supervision standards.
• Valid driver’s license required. Must meet state regulating agency and Home Office driving requirements 

Required Education and Licensure – Clinical Director II:

• Master’s degree in Social Services, Psychology or clinically related field required.  
• Maryland: Professional licensure as LCSW-C. 
• Experience in adolescent, adult, and family-based behavioral counseling and/or residential experience required. 
• Valid driver’s license required. Must meet state regulating agency and Home Office driving requirements 

Preferred Education and Experience:

• Experience in residential setting and/or other acute mental health setting(s).  
• Experience in Trauma-Informed Treatment Modalities.   
• Experience working with youth and families facing acute mental health needs.  
• Experience working with individuals from diverse cultural, social, and religious backgrounds. 
• Licensure preferred (may be requirement dependent on operational demand) 

Physical Demands: 

• While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls. 
• The employee is required to stand, and/or walk. 
• The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. 
• The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. 
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   
• The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.  

Commitment to Diversity, Equity, & Inclusion:
At Nexus Family Healing, we not only support diversity – we celebrate it and rely on it for the betterment of our employees, our services, and our impact on the community. We strive to provide the best quality care for our youth and the best work environment for our employees through an inclusive team culture. Nexus Family Healing is proud to be an equal opportunity, affirmative action employer.

ICARE Values & Behavioral Competencies:

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches.
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern.
• Agility: Exhibiting flexibility and adapting quickly.
• Responsiveness: Being quick, positive and accurate.
• Excellence: Demonstrating quality results that surpass ordinary standards.

APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives — including your own!