(ORD) Manager on Duty, Hub Services

ORD CHICAGO O'HARE INTERNATIONAL AIRPORT

Salary Range / Hourly Rate $69,000 - $74,000 Job Description What to expect: The Manager on Duty is responsible for oversight of UGE’s operational performance and employee group at a hub location while supporting a safe, caring, dependable and efficient work environment. The Manager on Duty will ensure compliance with all safety, quality, and compliance standards established by United Ground Express, United Airlines, and any regulatory authorities. How you will make an impact:

JOB RESPONSIBILITIES:

Responsible for building and maintaining a positive work environment, strong employee relations, and collaborative relationships among the management and union represented employee base Responsible for operational compliance, audits, financial reporting and budgeting Provides coaching and direction to achieve or exceed performance and quality standards Provides oversight to the scheduling and monitoring of employees to ensure proper staffing levels to achieve or exceed performance goals Ensure all employees are properly trained and understand their assigned duties Ensures the assigned location operates in a safe, caring dependable and efficient manner at all times Ensure all injuries, incidents, accidents, and/or customer service issues are properly documented and corrected Comply with all safety, security, and customer service quality standards and procedures. Perform other duties as assigned

MINIMUM REQUIREMENTS:

College Degree or equivalent work experience required Ability to manage airport operations independently Demonstrates a calm demeanor during periods of high volume or irregular operations Ability to work in a dynamic, fast paced operational environment Analytical thinking, goal-directed leadership and service-oriented performance Strong communication and interpersonal skills Strong problem solving skills and drive for excellence Organization and planning skills Must possess and maintain a valid US state driver's license. (Suspended, expired, revoked or denied licenses are not valid.) Strong leadership skills, with the ability to motivate and coach others Flexible schedule availability to provide oversight to a 24 hour per day 7 days per week operation including weekends and holidays MS Office applications Note: For internalUGE candidates (current UGE Employees), please be sure to attach the Internal Candidate Eligibility Form, filled out by your direct manager, to your application. The form can be found on the UGE Talent Acquisition SharePoint Page or by clicking here: Internal_Candidate_Eligibility_Form.2024 . Total Rewards: Salary will be competitive and commensurate with experience. As a UGE employee you’ll receive the following: Flight privileges: Our employees and their families can fly anywhere in the world on stand-by across United Airlines’ amazing global network. Discount Program: 20% off for flight tickets with United Airlines Vacation, Sick Time, and Floating Holidays Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance Flexible Spending Accounts, Long Term Disability 401(k) Paid Training Paid parking or transportation assistance Participation in the UGE annual incentive plan ADA Specifications Ability to communicate and interact with others in the English language, both oral and written. Ability to operate a computer to enter and retrieve data Ability to lift up to 70lbs on a consistent basis Ability to pass all pre-screening clearances (including fingerprinting, a background check, and drug screen) UGE is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBTQ United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. Chicago O'Hare International Airport United Ground Express, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants needing assistance with an application should email us at View email address on click.appcast.io. EEO is the Law ADP Privacy Statement Artificial Intelligence Google Privacy Policy Google Terms of Service #J-18808-Ljbffr RadNet, Inc.