Associate Manager

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Associate Manager Status: Exempt Report to: GM, DM, CD, EVP, and HRD Position Summary : Assist the GM to direct restaurant operations through a team of Associate Managers. Ensures increasing levels of customer and employee satisfaction while improving the efficiency of manpower, service, and productivity for the restaurant. Position Responsibilities Assist to manage operations for the restaurant, kitchen, and bar. Responsible to assist in the achievement of planned sales and profit levels for the restaurant through the implementation, management, and enforcement of Company policies, procedures, programs, and performance standards. Assist to directly supervise all non-exempt employees during the hours of restaurant operation. Accountable to assist in the administration and operations to ensure execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment. Key Qualifications Proven leader and achiever that has the ability to thrive in a fast-paced environment. At least five years of management experience in a full-service restaurant. Excellent supervisory, communication, and guest service skills is required. Valid driver's license required. Personal vehicle required for travel (specific location sites and or any business related need as required by the Company). Computer literate in MS Office Applications. Assist to recruit, train, develop, and communicate with all staff as well as assess performance on a daily basis. Assist to plan and assign daily goals, tasks, and assignments. Assure proper completion through follow-up. Ability to lift and carry up to 50 lbs. on an as-needed basis. Ability to work any day, any time, and or any shift. Assists to provide leadership for employee relations through effective communications, coaching, training, and development. Assists to provide leadership for problem resolution to facilitate faster improvements and improved working relationships. Ensures compliance with Company standards for food cost control, waste reduction, quality, safety, and exceptional customer service. Assists to provide leadership to the Associate Managers and staff members. Assist to determine operation headcount needs and ensures compliance with Company policies, protocols, and procedures. Assists to manage compliance to state and federal rules and regulations in running a food and beverage establishment. Performs other related duties as assigned by the GM, DM, CD, EVP, and or HRD. Reporting Hourly employees Essential Skills and Experience Leadership: a demonstrated ability to lead people and get results through others. Planning: an ability to think ahead and plan over a 3-6 month time span. Measurement of performance to Company goals and standards and establishment of targets for improvements in safety, quality, cost, delivery and employee relations. Management: the ability to organize and manage multiple priorities and projects. Employee training and development. Quality orientation and attention to detail. Problem analysis and problem resolution. Excellent interpersonal and communication skills. Ability to build high performance teams and a strong team player. Bachelor's degree preferred or at least 5 years restaurant management experience required. This position is currently accepting applications. #J-18808-Ljbffr 808 Craft House