Residential Sales Representative

Company Overview

ADT has been helping save lives since 1874. As the #1 smart home security provider in the U.S., we protect and connect families, businesses, and larger commercial customers every day. Our continuous innovation, advanced technology, and strategic partnerships deliver products and services that protect life and valuables, whether at home, in business, or on the go. Our mission is simple: we help save lives for a living.

What you should know about our team

At ADT, our Sales team is at the heart of everything we do. We’re not just selling security systems; we’re trusted advisors who bring peace of mind to customers across the country.

What you will do

You’ll use strong communication and creative skills to demonstrate the value of our innovative security and smart home solutions while explaining products and services in depth and recommending the right solutions. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes.

• Listen and build trust: By showing up with integrity, empathy, and expertise, you become a reliable advisor customers can count on.
• Customize each system to fit the client’s space, lifestyle, and concerns, combining security, automation, and life‑safety technology.
• Conduct post‑installation follow‑ups with customers to confirm commitments and generate referrals.
• Cultivate new business opportunities: identify and generate new sales leads to maximize outreach.

What you need to be successful

We’re looking for self‑motivated, tech‑savvy individuals passionate about helping others and driven to succeed.

• High school diploma or equivalent.
• Willing to travel within a designated territory using your own vehicle (mileage reimbursed).
• Valid driver’s license and clean driving record required; additional licensing may be needed based on location.
• Comfortable using technology to stay organized, efficient, and accountable in a fast‑paced sales environment.
• Self‑motivated and results‑driven, with an entrepreneurial mindset; you thrive on uncovering new leads and closing deals that deliver real value.
• Strong communicator and natural relationship builder, able to consult with customers, understand their needs, and guide them to the right solution.
• Adaptable and flexible; you excel in dynamic environments and enjoy learning new systems and approaches.
• Consumer sales experience preferred but not required.

How ADT invests in you

Compensation: Unlimited earning potential with uncapped commissions. New sales advisors can expect to earn up to $95,000, while experienced advisors can earn over $150,000.

Additional Pay: For your first eight weeks of training, you’ll earn up to $4,000.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition reimbursement
• Mileage reimbursement
• Short‑ and long‑term disability, life insurance, and well‑being programs
• Paid time off
• Culture of professional development and career growth opportunities
• Flexible work schedule to accommodate you and your customers’ needs

Why you’ll love working here

• We boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences.
• We lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy.
• We elevate to serve a greater purpose, going above and beyond to earn trust, celebrate wins, and value every perspective.
• We unite and win together, fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.