Food Service Associate

Food Service AssociateYour passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.Summary: The Food Service Associate is trained to work in a number of positions in the Dietary Department. This position may be scheduled in patient service areas, diet office/host/hostess, or retail/customer service areas.Responsibilities:Performs and completes the daily duties and responsibilities in the patient services area including:Takes temperatures in accordance with HACCP guidelinesServes food from a steam tableBreaks down and cleans station at the end of meal serviceProperly portions food items in accordance with diet orders and items listed on menu ticketExamines filled trays for completeness, accuracy, and places trays into cartPasses trays and interacts with patientsMay be required to assist in cutting foods or opening containers as requestedWashes dishes and operates commercial dish machineCleans and sanitizes work areasFills supply requisition orders according to policy and records delivered items accuratelyPerforms and completes the daily duties and responsibilities of the host/hostess including:Prepares dietary information to be used by kitchen personnel in preparation of foods for hospital patientsProcesses new diets and changes as requiredParticipates in tray line and food temperature monitoring as assignedExamines filled trays for completeness, accuracy, and placing trays into cartPasses trays and interacts with patientsProvides assistance with menu selection to patientsMay be required to assist in cutting foods or opening containers as requestedCalculates diabetic diets and performs calorie countsCommunicates patient needs to appropriate staff (teammates) while maintaining patient confidentialityMay prepare and deliver special nourishments to unit nourishment roomsMaintains and restocks nourishment roomsUses basic knowledge of therapeutic dietsPerforms and completes the daily duties and responsibilities in the retail/café area including:Operates cash register, receives payments from customers or teammates, makes change, and issues receiptsMaintains proper security of cash at all time, understands and follows proper cash handling procedures in accordance with departmental policyPrepares for service before meal time and cleans up cafeteria and dining room afterSets up and stocks beverage area, grab and go coolers, and condiment stationsRecords temperatures in accordance with HACCP standards and serves food from tray lineCooks breakfast items on grill top, interacts with customers, and cleans and sanitizes all work areasUses computers and tablets dailyAttends allergy, foodborne illness, and safety in-service trainingAttends scheduled staff meetingsFollows ServSafe sanitary handling procedures with food preparation, food service, and equipment operationResponsible for daily, routine, and weekend cleaning in the departmentComplies with all departmental policiesIs available to work a flexible schedule including evenings, weekends and some holidaysEducation:• High School Diploma or equivalent required, any higher education from an accredited college will supersede this requirement.Licensure/Certification:• None.Experience:• 6+ months of food service or customer service experience preferred.Knowledge, Skills and Abilities:• Must have basic knowledge of therapeutic diets.• Must have basic knowledge of food service and sanitary procedures.• Must be able to cope with a moderate degree of stress.• Is flexible in work assignments, including working in a variety of areas in one shift.• Ability to maintain effective working relationships and communication levels with co-workers, supervisors, administration, and general public. Demonstrates good customer service skills in all interactions.• Must be able to manage time.• Maintains a positive attitude.• Is able to work evenings, weekends, and some holidays.• Ability to read, write and communicate effectively in English.• Is able to meet the physical requirements of the job, which include working for several hours in a standing position, significant walking, and dealing with slippery floors, hot pans, liquids and foods.Valid NC Driver's License: NoIf driving a Wayne UNC Vehicle, must be 21 years old and MVR must be approved by Risk Management.