Clinical Coordinator/Dental Assistant

Clinical Coordinator

A support system to execute efficiency and experience in the clinic. Maintains calmness throughout the day in supporting the patients, doctor, and team. The CC is fully functioning in all avenues of pediatric dental procedures and patient/parent dental education, that is needed for the office location. They can direct the team in a positive way that fulfills all patient, parent, and doctor needs. The clinical coordinator must have problem solving and team working skills as they are to navigate the flow of the schedule for patient care. Partnering with the office Business Leader to reach goals, maintain OSHA/HIPAA/Radiation regulations, and office policies and procedures for the clinic.

The CC is not a manager but does have leadership qualities to help their team be successful. A Clinical Coordinator must have a minimum of 3 – 5 years of experience as a dental assistant. Duties and responsibilities include:

• Prepare Operative Schedule for the following day o Reviewing treatment, coop, patient/doctor needs o Bringing any "alerts" to the BL and/or Doctor's attention
• Morning Huddle – discussing "Alerts" with team and doctor
• 2nd hand for op (supporting pt/parent/doctor/da when needed)
• Strategizing and executing flow of schedule, both op and hyg. o Flipping chairs o Bringing patient's back o Starting clinical sheets o Directing the clinical team o X-rays o Seeing patients
• Dental education for patients and parents
• Discussing treatment plans and or changes with parent/guardian o Educated in our Sedation processes.
• Busy/multi chair offices – CC is extra based on the needs of the clinic o Staff call-outs = CC will flow into that chair to prevent rescheduling of patients
• Leadership: The process of influencing others to direct their efforts towards achievements of goals. Effective leadership involves the ability to inspire and influence the thinking, attitude, and behavior of people.
• Training clinical team o New DAs / RDH / Doctors o New process, procedures, materials • OSHA/HIPAA/Radiation Safety standards and processes • Report concerns to BL
• Collaborates with BL for office success
• Communication skills
• Deliver the best patient experience possible
• Maintains and orders clinical supplies
• Looks for opportunities in the schedule to complete same day treatment