Leasing Consultant

Leasing Consultant

The Leasing Consultant is responsible for engaging prospective residents, showcasing available apartments, and guiding applicants through the leasing process. This role ensures an exceptional customer experience by identifying resident needs, presenting community amenities, and facilitating smooth move-in transitions. The Leasing Consultant also supports ongoing occupancy goals through proactive marketing and property presentation.

Key responsibilities include greeting prospective residents, assessing housing needs, and qualifying applicants based on established criteria. Conduct property tours, highlighting apartment features, layouts, and community amenities. Provide accurate information about the local area, including schools, shopping, recreation, and transportation. Prepare and process lease agreements, collect deposits, and ensure all documentation is complete. Monitor property conditions, reporting maintenance needs and coordinating necessary repairs. Maintain updated listings of available units and create engaging advertisements to promote vacancies. Participate in regular team meetings and training sessions to support personal and professional development.

Qualifications include a high school diploma or equivalent; prior leasing or customer service experience preferred. Strong communication and interpersonal skills, with the ability to build rapport quickly. Proficiency in Microsoft Office Suite (Office 365) and property management software such as Yardi. Basic math skills, including the ability to calculate rates, ratios, and percentages. Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment. Willingness to work on-site, including walking varied terrain, climbing stairs, and inspecting units in all weather conditions.

Compensation and benefits include a competitive wage, 152 hours (19 days) PTO annually, plus carry-over up to 120 hours and longevity PTO at 6 and 10 years. Nine paid holidays. Comprehensive health benefits-including medical, dental, vision, life, and disability-effective the 1st of the month after 60 days (Kaiser Permanente, Guardian, Mutual of Omaha). HSA and FSA through Lively. Employee Assistance Plan (EAP). 401(k) with employer match (25% of contributions up to 4% of eligible pay). Continuous professional development and advancement opportunities.

Allied Residential proudly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Creating Communities | Exceeding Expectations. We are committed to creating vibrant communities and delivering an exceptional resident experience. If you are a motivated, customer-focused professional who thrives in a dynamic environment, we invite you to apply and join our team.