Registered Nurse - SDC Stone - Family Medicine

Schedule: TBD to include weekday evening and Sat/Sun

Salary: $30.50 - $48.72 Depending on Qualifications

JOB PURPOSE : The Registered Nurse - SDC serves as part of the team providing quality healthcare to El Rio Health patients. In this role, the Registered Nurse - SDC provides direct patient care, both clinical and non-clinical within the scope of practice for a Registered Nurse under the Arizona State Board of Nursing and policies and procedures set by El Rio Health. The Registered Nurse - SDC utilizes the nursing process, collaborating with the physicians and interdisciplinary team members and provides physical and psychological support to patients and their families. The Registered Nurse - SDC works under the general supervision and review of the El Rio Health Center Manager or Associate Health Center Manager at the clinic where assigned. The Registered Nurse - SDC consults with a supervisor for resolution or direction for any work problems involving departures from the scope of practice, standard policies, interpretations, or procedures.


The primary goal of the El Rio Health Registered Nurse - SDC is to support El Rio's Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions.


The following functions and responsibilities will contribute to El Rio Health to achieve its KEY RESULTS:

1. World Class Experience for staff and patients
2. Healthier patients and employees
3. Positive Financial Result

Essential Job Functions:

• Triages walk-in patients to determine the need for healthcare services and the appropriate disposition of the patient using appropriate assessments guidelines for adult and pediatric patients. Provides any first aid needed until the provider arrives.
• Maintains emergency supplies and mediations and checks them monthly for expiration dates. Replaces any outdated medication or equipment. Maintains weekly and monthly logs of inspection and testing of emergency equipment ensuring and maintaining compliance with all Joint Commission standards.
• In partnership with Health Center Manager and Associate Health Center Manager, conducts periodic audits on charts prepared by nursing staff to clarify accuracy. Assigns duties and assist with coordination of nursing services in the assigned unit.
• Performs and/or completes all clinical and non-clinical assigned duties, tasks, responsibilities, and assignments within reasonable time frames while meeting established rates of performance for the position; ensuring the highest standards of excellence and the lowest error rates in performance of assigned duties.
• Maintains proficient skill levels that meet defined performance expectations as evidenced by successful completion of competency skills evaluations on an annual basis.
• Maintains patient confidentiality by controlling the environment and information being disclosed to authorized individuals ensuring HIPAA and corporate compliance requirements at all times.
• Understands and complies with all organizational Code of Conduct standards, Policies and Procedures, Standing Orders, and Service Excellence requirements at all times with all patients, visitors, and employees.
• Ensures a work environment safe and free from hazards; immediately addresses or informs management of safety issues or hazards; adheres to Health and Safety Policies and Procedures; participates in all safety programs, which may include assignments to an emergency response teams.
• Completes all of the steps and actions that are defined in the Patient Intake Process, which includes accurately documenting all of the information, patient responses to inquiries and actions taken into the patient's Electronic Health Record (EHR) prior to the patient seeing a provider.
• Assists, performs, or completes procedures, and/or activities, within the scope of practice while complying with all Nursing Policies and Procedures.
• Anticipates, identifies, and responds to the needs of the patient based upon the patient's reason for the visit, including the coordination and availability of all outside medical records, as well as laboratory and radiology results.
• Completes all administrative and non-clerical activities, which are received through EHR and/or the Patient Portal in support of clinical operations and completing all required documentation for these activities.
• Helps ensure employees and their families have an access point for acute care.
• Demonstrates at all times a professional attitude and acceptable job performance for all clinical and non-clinical duties, tasks, responsibilities, and assignments at all assigned clinic locations in support of the operational needs of El Rio Health and as assigned by organizational leadership.
• Evaluates problems, situations, or issues presented whether in a clinical or non-clinical environment for priority needs, resolving the problem effectively and in a timely manner using critical-thinking and problem-solving skills.
• Completes all Provider Orders ensuring that the patient understands and verbalizes their understanding of the discharge instructions. Documents completed orders and actions taken and entered into the patient's Electronic Health Record (EHR) and submits for processing within the required time.
• Ensures that all communication with a patient is completed in a proactive, positive, and effective manner that promotes the patient's compliance with scheduled appointments and/or treatments and documents in an accurate and timely manner in the patient's Electronic Health Record (EHR) in accordance with the Nursing Policies and Procedures.
• Identifies and reports any safety hazard, or potential hazard, by directly notifying supervisory staff immediately and ensuring that El Rio facilities provide a safe and secure environment for all patients, visitors, and employees; adhere to Health and Safety Policies and Procedures; participate in all safety programs, which may include assignment to an emergency response team.
• Performs the labeling, rotating, and stocking of all medications, medical supplies, and equipment in compliance with the Nursing Policies and Procedures, maintaining proper and appropriate inventories for operational use.
• Communicates effectively through written, verbal, and interpersonal skills as applied when interacting with patients or visitors, employees, and internal/external clients or representatives, successfully conveying and exchanging information in a positive manner.
• Ensures proper documentation and submission of coding relating to all point of care testing, and nursing visits including medications administered, teaching, supplies used and any other interventions to maximize capture of revenue.
• Ensure and support the cost-effective use of materials, supplies, and equipment by limiting waste of all organizational supplies and resources.
• In accordance with policies and procedures ensure that documentation of hours worked is completed accurately, as well as signed-off/approved in a timely manner.
• Through structured learning, peer mentoring and ongoing training opportunities employees must be able to demonstrate an understanding, knowledge, and computer mastery of all El Rio systems and programs.
• Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position.
• Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards.

Other Duties and Responsibilities:

• In support of the Mission and Vision of El Rio Health, will at all times represent themselves as a professional role model of El Rio Health serving as a positive informational source for members of the community.
• Supports El Rio by participating in community events which promote good health, and which contribute to a broader awareness and understanding of El Rio Health and the many services provided to the community.
• Participates in all appropriate health care activities related to El Rio Health on a local, state, and national level to maintain and enhance El Rio's image with health agencies, professional associations, and the public.
• Ensures and supports the cost-effective use of materials, supplies, and equipment by limiting waste of all organizational supplies and resources.
• Demonstrates self-initiative by being aware of your work environment so that you can act to assist co-workers and others while maintaining and enhancing a respectful and positive attitude in the work environment in a Team environment.
• Serves at all times as a positive and effective role model to patients, co-workers, employees, and students. Participate in a learning environment by being willing to train and learn from other employees, gaining new skills and knowledge to enhance and improve the quality of service provided to employees, as well as all internal/external clients or representatives.
• Employees are encouraged to participate in continuing education and organizational sponsored events and committees, understanding that these activities contribute to employee growth and to the improvement of operations within El Rio Health. Employees participating in these activities must conform and meet the operational needs of El Rio as determined by management.
• Employees must maintain their skills proficiency with El Rio operating systems and/or software programs by adapting to changing requirements and successfully learning and demonstrating new skills in response to software, system, and program improvements or upgrades.
• Performs other duties as assigned.

This job description has been reviewed to ensure that the minimum essential functions and basic duties have been included to successfully perform the duties, tasks, assignments, and responsibilities of this position. Additional functions, duties, tasks, or requirements may be assigned by supervisors as deemed appropriate to meet organizational operations. The essential job functions and responsibilities align with El Rio Health's Cultural Beliefs:

Minimum Education and Experience:

• A Degree or Diploma as a Registered Nurse from an accredited school of nursing, college, or university.
• One (1) year experience with hands-on patient care nursing, either in Emergency Medicine, Family Medicine, Pediatric, or Internal Medicine center/clinic setting.

If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job.

Required Licenses, Certifications, and Registrations:

• Current Registered Nurse license in good standing from the Arizona Board of Nursing.
• Current certification in Basic Life Support (BLS) for health care providers
• Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment.
• Employees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver's license and must comply with Arizona vehicle insurance requirements.

Preferred Education, Experience, Skills, Abilities:

• Three (3) years' experience with hands-on patient care nursing, either in Emergency Medicine, Family Medicine, Pediatric, or Internal Medicine center/clinic setting.
• Bilingual (English/Spanish) with the ability to speak, read and write in both languages.

Core Competencies:

• Clinical Knowledge
• Critical Thinking
• Technical Capability
• Thoroughness
• Patient-Centered Customer Service
• Time Management
• Problem Solving/Analysis
• Collaborative

Supervisory Duties:

• None

Language Skills:

• Ability to read, interpret, comprehend, and comply with complex instructions, written documents, or correspondence, furnished through various modes including written, oral, diagram, or schedule format.
• Ability to effectively relay and communicate information in one-on-one situations with a medical provider, staff, and outside agencies.

• Interact diplomatically with public in a continuous public contact setting.
• Ability to respond effectively in writing and verbally to internal and external customers.
• Write grammatically correct routing business correspondence such as brief transmittal memoranda.

Computer/Mathematical Skills:

• Intermediate skills in MS Office, including Word, Excel, Power Point, Outlook, and the internet.
• Comprehensive understanding of Electronic Health Records (EHR) and ability to gain proficient skills with the organizational EHR software programs.
• Successful mathematical skills for use in healthcare, such as: addition, subtraction, multiplication, ability to divide and calculate all units of measurement, using whole numbers, common fractions, and decimals
• Proficient with ability to apply concepts such as fractions. Percentages, ratios, and proportions to practical situations.

Other Skills and Abilities:

• Ability to multi-task and maintain a professional composure in stressful situations.
• Excellent organizational and time-management skills.
• Ability to interact with persons of various social, cultural, and economic and educational backgrounds for providing exceptional guidance and customer service.
• Ability to effectively identify problems and situations where limited standardization exists, and which need to be forwarded for supervisory review and direction for successful resolution, using personal knowledge and experience in the development of successful solutions and/or resolutions.

Reasonable accommodations may be made to enable individuals with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job.

El Rio Health does not discriminate based on race, color, religion, sex (including pregnancy, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.

El Rio Health requires all AZ employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. New hires and transfers must submit their fingerprint clearance card or fingerprint receipt before their hire date or transfer date. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after the new employee hire date or transfer date.

All employees are strongly recommended to obtain and maintain vaccination status (i.e., as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Subject to exemptions and accommodations when required by law. (Policy: Adm-016 & Adm-045).

All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive.

El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.