Head of Product, AI Observability & Enterprise SaaS

Our Purpose At Fiddler, we understand the implications of AI and the impact that it has on human lives. Our company was born with the mission of building trust into AI. The mission is more relevant in the age of LLMs that unlock incredible value but can bring new risks of hallucination, safety and privacy. Fiddler enables organizations to get ahead of these issues by building trustworthy, transparent and responsible AI solutions. Fiddler partners with AI-first organizations to help build a long-term framework for responsible AI practices, which, in turn, builds trust with their user base. Data Science, MLOps, and business teams use Fiddler AI to monitor, explain, analyze, and improve their AI solutions to identify performance gaps, mitigate bias, and drive better outcomes. Our platform enables engineering teams and business stakeholders alike to understand the “why” and how behind model outcomes. Our Founders Fiddler AI is founded by Krishna Gade (engineering leadership at Facebook, Pinterest, Twitter, and Microsoft) and Amit Paka (two-time founder with product leadership roles at Samsung, PayPal and Microsoft). We are backed by Insight Partners, Lightspeed Venture Partners, and Lux Capital. Why Join Us Our team is motivated to unlock the AI opaque box and help society harness the power of AI. Joining us means you get to make an impact by helping ensure that AI in production across many different industries is transparent. We are an early-stage startup and have a rapidly growing team of intelligent and empathetic doers, thinkers, creators, builders, and everyone in between. The AI and ML industry has a rapid pace of innovation and the learning opportunities here are monumental. This is your chance to be a trailblazer. Fiddler is recognized as a pioneer in the field of AI Observability and has received numerous accolades, including: 2022 a16z Data50 list, 2021 CB Insights AI 100 most promising startups, 2020 WEF Technology Pioneer, 2020 Forbes AI 50 most promising startups of 2020, and a 2019 Gartner Cool Vendor in Enterprise AI Governance and Ethical Response. By joining our brilliant (at least we think so) team, you will help pave the way in the AI Observability space. We are looking for a Head of Product to join our growing team to lead all of product! What you'll do Build the market-leading LLM and ML Observability product to be a pillar of LLMOps. Recruit, develop, and retain outstanding talent and lead a high-impact team of product and design professionals. Work with all organizations (including engineering, sales, marketing, business development, etc.) on delivering successful products to market while supporting the GTM, positioning, pricing, and packaging strategy. Own driving the product strategy, product definition, and product roadmap through research, customer feedback, competitive analysis, and market requirements. Aggressively seek internal and external feedback to iterate on early prototypes rapidly. Ensure products have a healthy ecosystem to thrive (developers, partners, customers, and online communities). What We're Looking For 8-12 years of product management with experience leading a B2B Enterprise SaaS product. Strong preference for experience in the developer tools/AI/ML/LLM space. Successful track record of hands-on product management of identifying, defining, packaging, pricing, and shipping software across conception, launch, and sunset. Proven success of thriving in a fast-growth startup environment characterized by lack of resources, imperfect information, quickly-changing user markets and competitive landscape, and limited structure and guidance. Demonstrated success at identifying opportunities, defining products, and starting businesses in early technology markets based on sparse, noisy data from a handful of early customers. Excellent listening, oral, and written communication/presentation skills with a strong ability to influence people at all levels and in various functions. Experience directly managing and leading geographically distributed teams. Demonstrated ability to rapidly and continuously iterate and learn. Hybrid with one or two days in our Palo Alto Office. Pay Range in San Francisco California is $230,000 - $280,000 #J-18808-Ljbffr Fiddler AI