AV Installation and Maintenance Technician

AV Installation and Maintenance Tech

AV Installation and Maintenance Tech is a highly detail-oriented role responsible for installing and repairing audio, visual, atmospheric, and lighting elements in all TC Restaurant Group venues. AV Installation and Maintenance Tech supports in executing the overall day-to-day maintenance needs for sound, lights, video, atmospheric, and backline equipment required for all music performances and events at TC Restaurant Group properties, while ensuring the appropriate, highest quality maintenance for the venues. AV Installation and Maintenance Tech will work in an efficient and professional manner while maintaining a positive attitude.

Essential functions of the position include, but are not limited to:

• Maintain & install light, sound, and atmospheric equipment
• Communicate with the Production Director for issues with equipment
• Act as primary point of contact for onsite equipment maintenance
• Communicate repair and offsite maintenance with HWP
• Communicate with Production Director of incorrect usage of all gear and equipment
• Maintain all A/V elements and keep the A/V storage rooms clean and organized
• Communicate any issues with entertainment/performers
• Turn on music feed for all venues upon first arrival in the morning
• Monitor dining room level audio when requested or needed
• Assist in the display of correct TV screen images, logos, visuals, and channel changes if requested or needed
• Communication of A/V situations and status with AV Engineering department directors
• Maintain high-level of knowledge regarding the company's products and communicate properly to guests
• Adhere to all TC Restaurant Group Standard Operating Procedures
• Report any incidents of theft, vandalism, violations, or guest complaints/incidents
• Perform other job-related duties as assigned

In addition to the aforementioned essential job functions, the AV Installation and Maintenance Tech will be evaluated on the following leadership qualities:

• Accountability
• Adherence to Policy
• Appearance
• Attitude
• Dependability
• Development
• Guest satisfaction
• Job skills knowledge
• Judgment
• Productivity
• Punctuality
• Quality of work
• Teamwork
• Working relationships
• Written and Verbal communication

Working knowledge/education/requirements:

• High School Diploma or equivalent required
• Proof of eligibility to work in the United States
• 18+ years of age - Working knowledge of music, acoustics, stage lighting, and video engineering is required
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Work will include indoor and/or outdoor areas. Must have the ability to withstand high and low temperatures
• Work is typically in an area, which may be unusually hot, cold, noisy etc. Work may be performed in small areas with a 3 ft. access.
• Tasks are performed from a non-sitting and sitting position.
• Constant contact with guests and fellow Team Members is required.
• Schedule could exceed 30 hours per week and may include overtime when approved by management
• Work varied shifts to include days, nights, weekends, and holidays
• Ability to be exposed to day life/nightlife environmental factors including but not limited to second-hand smoke, excessive noise, flashing/strobe lights, and stress levels related to interacting with guests in a fast-paced environment.
• This company participates in E-Verify. Please use the links below to view information on the E-Verify process and your rights in relation to E-Verify.
• E-Verify Participation Poster
• IER Right to Work Poster
• TC Restaurant Group is an Equal Opportunity Employer.

TC Restaurant Group